Business Travel Consultant

Travel Trade Recruitment Limited; Easter Howgate; On-site; GBP 35,000 - 40,000; Full time

Job summary

A corporate travel services provider is looking for a Business Travel Consultant in Scotland. The role requires fluency in Spanish, French, or German, and expertise in GDS platforms like Amadeus. Responsibilities include managing travel for VIP clients and ensuring excellent customer service. Benefits include generous holidays, private healthcare, and opportunities for overseas work. If you thrive in a fast-paced environment and have hands-on corporate travel experience, this position may be perfect for you. Apply today!

Benefits

Generous holiday allowance

Private healthcare

Life insurance

Counselling support

Extensive parental leave

Volunteering opportunities

Opportunities to work overseas

Qualifications

• Proven experience as a Senior Business Travel Consultant or equivalent role.
• Excellent knowledge of airfares, ticketing rules, exchanges, refunds, and IRROPs.
• Experience supporting VIP executive or high-touch corporate customers.

Responsibilities

• Arrange all travel from flights to car hire to hotels.
• Create, modify, reissue, and cancel bookings using Amadeus or other GDS platforms.
• Deliver exceptional customer satisfaction by providing solution-focused service.

Skills

Native level Spanish

Native level French

Native level German

Experience with Amadeus or another GDS

Customer service excellence

Tools

Amadeus

Sabre

Galileo

Worldspan

Job description

Leading provider of Corporate Travel Services are keen to add to their business travel team and are seeking Spanish, French and German Speaking Consultants. Do you speak Spanish, French or German and have hands on corporate travel experience? Can you book, ticket, re-issue and amend on Amadeus or any other GDS platform? This newly established team dedicate premium high-touch services to a portfolio of high-value and VIP customers across the European Market. For this role you will need to thrive in a complex fast paced environment and be able to take full ownership of the end-to-end customer journey. Does this sound like your perfect role, get in touch today to find out more.

JOB DESCRIPTION:

• Arranging all travel from flights to car hire to hotels etc
• Prioritise VIP and high-touch customers using dedicated routing views priority queues and tagging
• Create modify reissue and cancel bookings using Amadeus (or other GDS platforms)
• Handle complex fare constructions ticketing rules exchanges refunds and revalidations
• Consistently achieve exceptional customer satisfaction by delivering clear empathetic and solution-focused service.
• Partner closely with Account Managers Sales Implementation and Operations to deliver seamless customer outcomes
• Participate in structured communication loops to ensure alignment on customer needs and regional priorities
• To assist all clients with travel bookings, amendments and cancellations and to process this in an efficient and competent manner
• Provide an excellent service via communications with customers and accuracy of bookings
• Communicate with customers, whether this is by telephone, email or in person, in a professional and friendly manner
• Dealing with phone calls and email requests/queries from existing and potential clients
• Providing clients with suitable travel options and suggestions of the best way to meet their requirements
• Be involved in the ticketing processes for all travel; checking interline/ticketing agreements and the BSP website
• Proactively maintaining relationships with clients at all times
• Helping with any problems clients may have and provide the appropriate customer service throughout the entire process unsupervised
• To carry out all reissues and revalidations unsupervised. Provide assistance to other team members and quality check their work if required

EXPERIENCE:

• Native level Spanish, French or German speaking language
• Proven experience as a Senior Business Travel Consultant or equivalent role
• Strong hands-on expertise in Amadeus or another major GDS (Sabre Galileo Worldspan)
• Experience supporting VIP executive or high-touch corporate customers
• Excellent knowledge of airfares ticketing rules exchanges refunds and IRROPs

COMPANY BENEFITS (to name a few):

• Generous holiday allowance
• Private healthcare
• Life insurance
• Counselling support offered
• Extensive parental leave in your child's first year
• Volunteering opportunities
• Opportunities to work overseas

INTERESTED?

Follow the instructions to apply, attaching your CV. This vacancy is being managed by (url removed) or call me on (phone number removed)

Job Info

Job Title:

Business Travel Consultant

Company:

Location:

£35000 - £40000 Per annum Additional Company Benefits

Posted:

Jan 13th 2026

Closes:

Feb 13th 2026

Sector:

Other

Contract:

Permanent

Hours:

Full Time