Business Transformation - Solution Architect

ACH Group; Mile End; On-site; GBP 80,000 - 100,000; Full time

Job summary

A not-for-profit in aged care is seeking an experienced Solution Architect to drive digital transformation and enhance customer experiences. This role involves shaping technology direction, leading solution design, and championing customer-centric design across platforms. Candidates should have a background in complex environments, strong stakeholder management skills, and a relevant tertiary qualification. The position is integral to achieving organizational strategy and improving operational efficiency.

Benefits

Career development opportunities

Inclusive culture supporting diversity

Wellbeing program

Recognition program

Salary packaging options

Discounted health insurance

Qualifications

• Proven success as a Solution Architect in complex, multi-platform environments.
• Demonstrated success embedding enterprise and solution architecture practices.
• Strong stakeholder management and technical strategy development capability.

Responsibilities

• Lead the execution of ACHGroup’s organisational strategy and transformation roadmap.
• Shape and inform technology direction through contemporary solution architecture.
• Build trusted partnerships with leaders and stakeholders across the business.

Skills

Salesforce platform and application development

Integration using MuleSoft or SSIS

Broad knowledge of modern technology platforms

Stakeholder management

Education

Tertiary qualification in Computer Science, IT or related discipline

Job description

Business Transformation - Solution Architect

For over 70 years, ACHGroup a leading not-for-profit in aged care, has enriched the lives of older South Australians. With over 1,900 dedicated individuals working together, we’re able to create good lives for our customers. With purpose led roles across residential care, retirement living, home and community care, health and wellness, social experiences and corporate teams, our workforce deliver impact for our residents and customers.

We are now seeking an experienced Solution Architect to play a pivotal role in shaping our technology direction, driving innovation, and ensuring that every digital touchpoint delivers an outstanding customer experience.

About the Opportunity

As our Solution Architect, you will be a key driver of ACHGroup’s digital and business transformation agenda. Taking a forward-thinking approach, you will anticipate challenges and proactively deliver solutions that unify processes and technology. Your focus will be on creating robust, scalable systems that enable end-to-end integration across platforms, ensuring data flows effortlessly and operations run with precision.

You will maintain ACHGroup’s Business Capability Model, lead solution and integration design, and provide authoritative guidance to internal teams and external vendors. By leveraging deep expertise in systems architecture and integration design, you will champion initiatives that eliminate silos, optimize performance, and future-proof the enterprise. Every decision will be guided by a commitment to interoperability, automation, and strategic alignment—empowering the organization to move faster, smarter, and with confidence.

Your influence will shape technology direction, reduce technical debt, and ensure that solutions are aligned with architectural principles and business needs.

Key Responsibilities

• Lead the execution of ACHGroup’s organisational strategy and transformation roadmap.
• Shape and inform technology direction through contemporary solution architecture.
• Build trusted partnerships with leaders and stakeholders across the business.
• Monitor and report on architectural alignment, technical debt, and solution performance.
• Champion customer‑centric design in all solution and integration activities.
• Engage directly with digital service users to capture insights and translate them into actionable improvements.
• Identify opportunities to enhance customer experience and drive continuous improvement.
• Provide expert guidance on integration services, ensuring adherence to architecture principles.
• Design innovative, interoperable technology solutions that enable transformation and future scalability.
• Conduct technology assessments, market scans and solution option analyses to inform strategic decisions.
• Produce high‑quality solution designs and technical documentation that set the standard for excellence.
• Govern and oversee technical delivery by internal teams and third‑party vendors, ensuring seamless integration.

About You

• Tertiary qualification in Computer Science, IT or related discipline.
• Satisfactory National Criminal History Check (within 12 months).
• Proven success as a Solution Architect in complex, multi‑platform environments.
• Demonstrated success embedding enterprise and solution architecture practices.
• Strong stakeholder management and technical strategy development capability.
• Broad knowledge of modern technology platforms, architecture models and infrastructure.
• Salesforce platform and application development.
• Integration using MuleSoft or SSIS.
• Microsoft modern endpoint and infrastructure management.

If you want to join our amazing team, we can offer you:

• Career development with inhouse upskilling and external learning opportunities.
• Friendly and inclusive culture, supporting diversity and employee wellbeing.
• Financial advice for HESTA members, our preferred superannuation supplier.
• Wellbeing program including free employee assistance program.
• Recognition program acknowledging significant contributions.
• Salary packaging to maximise your take home pay.
• Discounted Corporate Membership – Health Insurance – BUPA.

ACHGroup is a not‑for‑profit organisation in the Health Care Sector. This means that you can salary package up to $15,900 per annum for living expenses and $2,650 for meals/entertainment to reduce your tax. We also offer a range of perks through our Employee Benefits Program (eg. discounted private health).

How to Apply: Press ‘Apply’ now.

ACHGroup celebrates and encourages workforce diversity and does not discriminate on the basis of gender, age, race, sexual orientation, gender identity, religious beliefs, disability or any other basis.