Business System Administrator

Tria; Gloucester; On-site; GBP 55,000; Full time

Job summary

A multi-site hospitality and retail business in the Cotswolds is seeking a Business Central System Administrator to own the Microsoft Dynamics 365 ERP solution. The role involves ensuring system stability and driving enhancements while supporting teams with training and queries. Key qualifications include experience in managing business applications, particularly in hospitality or retail environments, and proven product ownership abilities. This position offers a competitive salary and requires on-site presence.

Qualifications

• Experience supporting or managing business applications in hospitality, retail, or multi-site environments.
• Experience administering enterprise systems, ideally Microsoft Dynamics Business Central or similar ERP platforms.
• Proven experience in product ownership or solution management.
• Ability to manage vendor relationships and drive performance.

Responsibilities

• Own the Business Central solution and act as the primary point of contact for all related matters.
• Manage vendor relationships, monitor SLAs, and coordinate system updates and enhancements.
• Perform system maintenance, user administration, and health checks.
• Support business teams with queries, training, and process optimisation.
• Participate in implementation and post-go-live activities, ensuring smooth transition to BAU.

Skills

Experience supporting or managing business applications

Experience administering enterprise systems

Proven experience in product ownership

Ability to manage vendor relationships

Tools

Microsoft Dynamics 365 Business Central

Job description

Business Central System Administrator

Location: 5 days on site - Cotswolds

Salary: Circa 55,000 per annum

Situated in the picturesque Cotswolds, among the beautiful rolling landscape and picture‑perfect villages, our client believes in living in a way that nurtures and nourishes nature.

The organisation are a proud B‑Corp multi site hospitality and retail business and are looking for an experienced Business Central System Administrator to take ownership of the Microsoft Dynamics 365 Business Central ERP solution. This is a key role in ensuring the stability, security, and performance of the system while driving enhancements and supporting business growth.

You will work closely with internal teams and external partners to manage the system roadmap, coordinate updates, and provide technical administration. Acting as the subject matter expert, you'll help translate business needs into system solutions and deliver maximum value from the ERP investment.

Key Responsibilities

• Own the Business Central solution and act as the primary point of contact for all related matters.
• Manage vendor relationships, monitor SLAs, and coordinate system updates and enhancements.
• Perform system maintenance, user administration, and health checks.
• Support business teams with queries, training, and process optimisation.
• Participate in implementation and post-go‑live activities, ensuring smooth transition to BAU.

What We're Looking For

• Experience supporting or managing business applications in hospitality, retail, or multi‑site environments
• Experience administering enterprise systems, ideally Microsoft Dynamics Business Central or similar ERP platforms.
• Proven experience in product ownership or solution management.
• Ability to manage vendor relationships and drive performance.

If you thrive in a fast‑paced environment and want to make a real impact in shaping a company undergoing a major transformation, we'd love to hear from you