Business Support Officer/Personal Assistant B6

NHS National Services Scotland; Scotland; On-site; GBP 25,000 - 35,000; Full time

Job summary

A healthcare organization in the United Kingdom is seeking a Business Support Officer and Personal Assistant (PA) to support the Chief Executive and Deputy Chief Executive. This role involves high-level administrative duties, managing a team, and engaging with senior stakeholders. The ideal candidate has substantial experience in a similar role, excellent organizational skills, and proficiency in Microsoft Office applications. This is a permanent position based in Glasgow.

Qualifications

• Experience in a demanding PA or Administrative role.
• Track record of working at Senior Management level.
• Ability to manage competing priorities effectively.

Responsibilities

• Provide high-level PA support to the Chief Executive.
• Manage the Corporate PA team and coordinate support operations.
• Engage with stakeholders to represent the organisation positively.

Skills

Organisational skills

Analytical skills

Communication skills

Microsoft Office proficiency

Education

Degree in Secretarial Studies or Business Administration

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

Overview

An exciting and immediate opportunity has arisen for a Business Support Officer and Personal Assistant (PA) to work with the Chief Executive of NHS Greater Glasgow and Clyde. The role will also provide support to the Deputy Chief Executive and will provide line management to the Corporate PA team. This post is based at JB Russell House, Gartnavel Royal Hospital and is offered on a permanent basis.

Responsibilities

• Provide high-level Personal Assistant support to the Chief Executive and Deputy Chief Executive, including all secretarial and administrative duties.
• Manage a fast-paced, unpredictable workload with discretion and diplomacy in a confidential setting.
• Line manage the Corporate PA team and assist in coordinating executive support across the leadership team.
• Utilise Microsoft Office applications (Word, Excel, PowerPoint) and Teams to support the board and executive operations.
• Engage with internal and external stakeholders at a senior level, including Directors, Clinicians, Operational Managers, and external bodies, to promote a positive image of the organisation.
• Contribute to delivering services across a wide portfolio of high-profile and critical work programmes, working collaboratively both internally and externally.

Qualifications and Skills

• Experience in a demanding PA, Team Secretary, or Administrative Officer role, with an understanding of the NHS or a large multisite organisation in the public or private sector.
• Proven track record of working at Senior Management/Board level in a busy organisation with competing priorities.
• Excellent organisational, analytical, written and oral communication skills; ability to provide extensive administrative support to the Chief Executive and Deputy Chief Executive.
• Flexibility, strong organisational and communication skills, and a high level of competency in Microsoft Office (Word, Excel, PowerPoint, Teams).
• Qualification in Administration equivalent to a Degree in Secretarial Studies or Business Administration, or significant relevant equivalent experience.

Additional Information

For more information about the role please refer to the Job Description and Person Specification which can be found at the bottom of this page.

If you would like further information about the role before applying, please contact, in confidence:

Leanne Law, Administration Manager (Corporate Services). Email: [e-mail] | Telephone: [phone]

NHS Greater Glasgow and Clyde - NHS Scotland encourages applications from all sections of the community. We promote a culture of inclusion across the organisation and are proud of the diverse workforce we have.

By signing the Armed Forces Covenant, NHSGGC has pledged its commitment to being a Forces Friendly Employer. We support applications from the Armed Forces Community, recognizing military skills, experience and qualifications during recruitment and selection.

Candidates should provide original and authentic responses to all questions within the application form. The use of artificial intelligence (AI), automated tools, or other third-party assistance to generate, draft, or significantly modify responses is strongly discouraged. By submitting your application, you confirm that all answers are your own work, reflect your personal knowledge, skills and experience, and have not been solely produced or altered by AI or similar technologies. Failure to comply may result in your application being withdrawn from the process.

Details on how to contact the Recruitment Service and the Recruitment Process: Information for candidates. For application portal/log-in issues, please contact Jobtrain support hub in the first instance.