Business Support Officer - Mechanical Engineering R31442

MBDA S.A.S.; Stevenage; Hybrid; GBP 30,000 - 40,000; Full time

Job summary

A leading defense and aerospace organization in Stevenage is looking for a Business Support Officer (BSO) to provide essential administrative and operational support to its Mechanical Engineering team. The successful candidate will manage complex diaries, organize meetings and travel arrangements, and participate in various coordination tasks. This role offers a flexible working environment, competitive benefits, and ample opportunities for personal development, including a company bonus based on performance.

Benefits

Company bonus: Up to £2,500

Pension contributions up to 14%

Flexible working arrangements

Enhanced parental leave

Subsidised meals

Healthcare Cash Plan

Qualifications

• Experience in a similar Business/Admin Support role.
• Intermediate knowledge of MS Office Applications.
• Ability to prioritize and manage workload effectively.

Responsibilities

• Provide comprehensive administrative support to Senior Management.
• Manage complex diaries and travel arrangements.
• Organize meetings, events, and workshops.

Skills

Resilience

Communication skills

Organizational skills

Attention to detail

Team player

Tools

MS Office Applications

Job description

Working as a Business Support Officer (BSO) within the Mechanical Engineering team, you will provide administrative and operational support to the management team as detailed below, but not limited to:

Responsibilities

• To provide pro‑active, accurate and comprehensive administrative support to the Senior Management and training team, to include (but not limited to):
  • To manage complex diaries, extensive travel arrangements and expenses
  • To organise meetings, events, workshops, training days and participate when required and take and manage actions
  • Create and maintain MS Excel spreadsheets, PowerPoint presentations, MS One‑Note and MS Word documents accurately
  • Various coordination with internal and external customers and stakeholders
  • Assist and support new starters within the team
  • Raise purchase requisitions and process invoices using MBDA online tools
  • Understanding and utilising MBDA systems, tools and policies
  • Supporting any wider UKSF activities such as participation and contribution to working groups
• These tasks may be varied and ad‑hoc in scope
• Employees receive 25 days of paid annual leave per calendar year, in addition to all statutory and public holidays. After 5, 10 and 15 years of service, an additional day of annual leave is added to your allowance at each of these milestones. You can also enjoy more time off by purchasing up to an additional five days holiday through payroll.
• Our Dynamic Working policies allow individuals great levels of flexibility around the hours they work and where they work. Depending on your role and function, this may include options for paid overtime, dynamic leave (time in lieu) and more.
• Our MBDA Retirement Savings Plan is a 'Defined Contribution' plan in the Mercer Master Trust. The standard contributions are 4% of an employee's base salary and 6% employer contributions. You can increase both employee and employer contributions by up to 2%.
• Employees have access to free financial webinars hosted throughout the year, along with access to a financial education website which provides plenty of useful hints, tips and guidance on managing financial wellness.
• Share Incentive Plan – acquire shares in our UK Shareholder, BAE Systems PLC; the scheme is tax efficient on shares purchased.
• Mortgage Advice – as part of our financial wellbeing initiative employees can access free of charge mortgage advice and webinars.
• Season Ticket Loan – employees can borrow the value of public transport season ticket for bus or train journeys to and from work and spread the cost over 12 months.
• Critical Illness – to help reduce the financial impact after being diagnosed with a critical illness, employees receive a tax‑free lump sum payment that can be used for any purpose including covering medical expenses, adjustments to lifestyle and more.
• Employee Assistance Programme – free, independent, confidential and available 24 hours a day/365 days a year. Employees have access to short‑term counselling (which includes up to 8 structured face‑to‑face, telephone or virtual sessions).
• Voluntary Private Medical Insurance – offers three healthcare plans to suit your individual requirements for you and your family.
• Funded Private Medical Insurance – eligible employees (Grade C & above) are enrolled as standard into the company funded Private Medical Insurance benefit.
• Dental Insurance – provides the option to claim cash back on everyday dental expenses. Six levels of cover are available, with each level providing increased claim limits.
• Healthcare Cash Plan – provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more. Six levels of cover are available.
• Healthcare and Leisure – provides the option to claim cash back on everyday healthcare expenses such as medical fees, dentist fees, opticians and also provides access to special deals and concessions on sporting and recreational facilities.

Qualifications

• Experience in a similar Business /Admin Support role; managing complex diaries, organising meetings, events and travel arrangements
• Someone who can exhibit a high level of resilience, communication, organisation skills and attention to detail, which is key to success in this role
• Someone who is forward thinking, who looks to improve efficiencies in working practices and processes
• Intermediate knowledge of MS Office Applications (PowerPoint, Outlook, Excel, OneNote)
• Ability to prioritise, multi‑task and manage your own workload effectively
• Someone who is an enthusiastic team player, that demonstrates integrity and maintains confidentiality
• Willingness to learn and extend the role above and beyond the job description
• To develop to become the knowledge point of contact within the team
• Confident in building effective working relationships at all levels
• Participation in UK Support Function and personal development initiatives

What we can offer you

• Company bonus: Up to £2,500 (based on company performance and will vary year to year)
• Pension: maximum total (employer and employee) contribution of up to 14%
• Overtime: opportunity for paid overtime
• Flexi Leave: Up to 15 additional days
• Flexible working: We welcome applicants who are looking for flexible working arrangements
• Enhanced parental leave: offers up to 26 weeks for maternity, adoption and shared parental leave – enhancements are available for paternity leave, neonatal leave and fertility testing and treatments
• Facilities: Fantastic site facilities including subsidised meals, free car parking and much more
• Healthcare Cash Plan: The Healthcare Cash Plan benefit provides the option to claim cash back on everyday healthcare expenses such as optical, dental, health and wellbeing and more.

Benefits

We recognise that having or adopting a child is a significant life event for our employees and as a family friendly employer we offer a range of enhanced family leave provisions to support employees before, during and after a period of leave. Our enhanced parental leave offers up to 26 weeks for maternity, adoption and shared parental leave. Enhancements are available for paternity leave, neonatal leave and fertility testing and treatments. We also offer 2 weeks enhanced pay for paternity leave, and neonatal care leave for up to 12 weeks where a period of extended hospital care is required after birth. Employees also have access to support whilst undergoing fertility testing and treatments.

Lifestyle – Discounts & Vouchers. The Discounts platform includes a great range of features such as discounts, instant vouchers, reloadable cards, easy saver cards, cashback, mobile app and Wellbeing Centre. Costco – Permanent employees of MBDA qualify for Costco's individual membership. Technology Vouchers – Purchase the latest gadgets and white goods up to the value of £2,500 and spread the cost over 12 months. Charity Donations – Donate up to five charities each month, with full tax relief on all donations. MyCar Scheme – The MBDA MyCar Scheme offers employees the opportunity to access up to two new vehicles via a salary sacrifice arrangement including an all‑inclusive package. Holiday Purchase – Purchase up to 5 days' extra holiday whilst making tax and National Insurance savings, spreading the cost over 12 months.

Development of our people is of vital importance to us at MBDA, which is why we ensure everyone has access to the teams, tools and resources needed to achieve their goals. This includes our dedicated in‑house Learning & Development team, our Apprenticeship programmes, a variety of online learning platforms and much more. We encourage new learning and will provide up to £150 in financial support per year if you wish to participate in further study in your own time. If you lead a team, or hope to do so in the future, we offer a range of management training opportunities, with paths designed for people of all experience levels.

Dynamic Working. We want our people to work when and where they feel they can be most effective. For most of our employees, we have a flexi‑time scheme that allows you to choose, within certain parameters, when you start and finish each day and how you can use time you have accrued. For roles that do not have to be based on one of our sites full‑time, you will have opportunities to work from home as part of your agreed Dynamic Working arrangement. If you have worked the time, you are also able to accrue and take up to 15 days of Flexi‑leave per annum, in addition to the 25 days of annual leave provided and bank holidays.

Security Clearance

All employees at MBDA are required to hold UK Security or BPSS Clearance.