Business Support Officer (Level )

CEMP; East Devon; On-site; GBP 26,000 - 29,000; Full time

Job summary

A local council authority in East Devon seeks a Business Support Officer Level 2 to work closely with Consultant Social Workers and Managers in providing crucial administrative services to the Childrens Advice and Duty Service. Applicants should have excellent ICT skills, strong organizational abilities, and a professional demeanor. Benefits include competitive salary, generous holiday entitlement, and flexible working options. The position is full-time with a closing date for applications on 30th November 2025.

Benefits

Competitive salary

Generous holiday entitlement

Health and Wellbeing services

Flexible working opportunities

Employee discounts programme

Local Government Pension Scheme

Qualifications

• Previous experience of working in an office is preferred.
• Flexible and open to challenges.

Responsibilities

• Provide a range of administrative and support services to the Childrens Advice and Duty Service.
• Work closely with Consultant Social Workers and Managers.

Skills

Excellent keyboard and ICT skills, including Excel, Word and Databases

Ability to work to a high standard of accuracy

Good organisational skills

Team working

Ability to work to tight deadlines

Professional conduct

Ability to manage sensitive information

Friendly and approachable

Awareness of data protection and information management

Awareness of safeguarding children policy

Job description

Business Support Officer Level 2 | 9297 | Secondment Opportunity/Temporary Contract to 03.01.2027 | 37 hours per week | £26,403 to £28,142 per annum | (Grade E) | Norwich

We are looking for an organized, focused, and resourceful Business Support Assistant to provide a range of administrative and support services to the Childrens Advice and Duty Service (CADS). You will work closely with Consultant Social Workers, Managers and head of service to support them to ensure the right pathway first time for our children and young people.

If you have previous experience of working in an office, you are flexible and looking for a challenge, we would love to hear from you.

Key Skills and Competencies

• Excellent keyboard and ICT skills, including Excel, Word and Databases
• Ability to work to a high standard of accuracy
• Good organisational skills and the ability to prioritise your workload
• Team working
• Ability to work to tight deadlines
• Professional conduct and ability to manage sensitive information
• Friendly and approachable
• An awareness of data protection and information management
• An awareness of safeguarding children policy

Effective business support is a vital element to the success of this department. This post enables a focused, consistent business support service to managers and staff.

For an informal discussion about the role please contact Kim Gill, Service Business Manager. Before you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here.

Benefits

• Competitive salary
• Generous holiday entitlement
• Health and Wellbeing services including fast-track physiotherapy and a free counselling service
• Flexible working opportunities including flexi-time, part time, remote and hybrid working dependent on your job role and business need.
• Financial benefits such as:
  • Norfolk Rewards our employee discounts programme which helps you save money on almost anything, from everyday groceries and clothes, to holidays, new technology, gym membership, trips to the cinema and days out.
  • A Blue Light card for Fire Service and Social Care Workers
  • Relocation expenses (where applicable)
  • An advance of your expenses if you travel for work
  • Local Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants pensions.
  • Tax efficient ways of getting extra pension and new bikes
  • Access to our tax efficient car lease scheme for greener travel enabling you to lease a brand new, ultra-low emission vehicle (subject to eligibility)
  • A payment if you refer someone you know to a hard to fill job

Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email.

We would like to make you aware that priority consideration for this post may be given to current employees who are at risk due to restructure within the organisation or are in a redeployment position.

Closing date: Sunday 30th November 2025 at 23:59

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Administrative and Support Services