Business Support Officer L1 - Pupil Support

Achieving for Children; Kingston; On-site; GBP 32,000 - 34,000; Part time

Job summary

A local government social enterprise in Kingston is seeking a Part-Time Level 1 Business Support Officer to support the Pupil Support Service. The role involves managing referrals, taking minutes, and creating data reports. Ideal candidates will have strong organizational abilities and experience in administration. This fixed term position offers 18 hours per week during term time and a competitive pro-rated salary.

Benefits

29 days annual leave

Local Government pension scheme

Flexible working options

Employee Assistance Programme

Qualifications

• Passion for Achieving for Children’s vision, mission and values.
• Experience in minute taking.
• Ability to work well under pressure.

Responsibilities

• Manage referrals to the Pupil Support Service.
• Prepare the weekly agenda for meetings.
• Take accurate minutes during meetings.
• Send outcome letters and arrange follow-up meetings.
• Create regular data reports.

Skills

Strong organisational abilities

Time management

Communication skills

Digital technology use

Multitasking

Job description

Job Information

Achieving for Children is a Community Interest Company that has a public sector ethos, combined with the freedom to innovate enabling us to do things differently. As a not‑for‑profit social enterprise owned by three local authorities (Windsor & Maidenhead, Kingston and Richmond), we offer the freedoms of a social enterprise with the employment benefits of local government. To find out more about us.

Business Support Officer L1 - Pupil Support

Join Us : Be part of our Outstanding teams!

We are proud to share that children's services in Kingston have achieved an OUTSTANDING rating from Ofsted in December 2024, receiving the highest judgement rating in all five assessment areas. This marks Kingston's second consecutive OUTSTANDING rating, a true reflection of the commitment to ensuring children and young people across the borough have a fairer start in life, and providing the support and services they and their families need to live happy, healthy and successful lives. To find out more click.

If you would like to be part of our success story, take a look at the below opportunity to see if it's the right fit for you.

We are looking to appoint a Part‑Time (18 hours), Term‑Time Level 1 Business Support Officer to join our Education Business Support Team.

The Education Team is based across Kingston and Richmond with staff based in Guildhall 2 (Kingston), Civic Centre (Twickenham) and Moor Lane (Chessington).

This post is a fixed term for one year. The hours for this post are 18 hours per week, you will be required to work Tuesdays, Wednesdays and Thursdays.

Please note the salary shown is Full time equivalent will be pro‑rated accordingly to part time and term time only.

Operational area Kingston and Richmond Primary place of work Guildhall 2, Kingston upon Thames KT1 Appointment type Fixed Term Length of contract 12 months Business area Business Efficiency & Digital Transformation Full time / Part time Term time (38 weeks) Salary from £32,535 (SCP12) Salary to £33,987 (SCP15) Hours 18 Estimated Interview date / s 08 / 01 / 2026 Closing Date 02 / 01 / 2026 Ref No 2199 Documents

About the role

You will be working closely with the Pupil Support Service, so it will be important for you to form strong working relationships to ensure that you are able to meet the deadlines of the service.

• Managing referrals
• Preparing the weekly agenda
• Taking accurate minutes
• Managing outcomes - this includes sending outcome letters and arranging follow up meetings
• Creating regular data reports
• Ensuring monitoring sheets are kept up to date

This role will require an individual with strong administrative and digital experience who is able to manage a complex and diverse workload. You will be required to have strong organisation skills and the ability to prioritise your work accordingly.

For further information about this role, please contact Natasha Carby by email.

About you

The role is fast paced and you will be required to work with a variety of customers in and outside of Achieving for Children. The ideal candidate would need to have the following attributes.

• A passion for Achieving for Children’s vision, mission and values (trust, empower, respect) to support children and young people to live safe, happy, healthy and successful lives.
• Experienced minute taker
• Strong organisational abilities including: time management, creative‑thinking, problem‑solving and multitasking.
• Works well under pressure and is flexible with their approach to carrying out tasks.
• Able to make good use of technology to perform functions and ensure work is timely and accurate.
• Strong administrative skills such as data entry, email management, managing competing priorities, being organised and working well in a team.
• Strong communication and interpersonal skills that are open and honest
• Able to use a range of digital hardware or software to support your work effectively i.e. Google

About our benefits

We are focused on creating a positive supportive environment, where you will have access to a really wide range of resources, as well as a competitive salary and all the perks to enable hybrid working. In AfC you will also have access to :

• 29 days annual leave, increasing to 33 days after 2 years and 35 days after 4 years with an additional day off in your birthday month (Or for term‑time workers, your leave entitlement consists of the non‑working periods in your contract)
• Tailored induction sessions commencing on the date you start working for AfC
• Local Government salary and pension scheme (LGPS or Teachers Pension)
• Flexible working options - helping to keep a good work life balance
• A comprehensive Employee Assistance Programme
• A range of staff benefits and discounts
• An excellent learning and development offer to support your career pathway

To find out about all of the breadth of benefits of working for Achieving for Children . For our social work offer . For our Recruitment Journey,

Important Information

Start dates: Achieving for Children have meaning successful candidates join on a set date in each month. Candidates are advised to prepare for this should a job offer be accepted to ensure eligible continuous service is not affected.

Right to work: The UK has introduced a new points‑based immigration system affecting EU and Non‑EU workers and sponsorship requirements. We advise checking the for right to work guidance.

Equality: We particularly welcome applications from sections of the community who are currently underrepresented within our teams. Achieving for Children are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences, recognising that employees from a variety of backgrounds bring important and positive contributions and can improve the way we deliver services. We are proud to be a Disability Confident employer.

Safeguarding: We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment. This post is exempted under the Rehabilitation of Offenders Act 1974 and as such appointment to this post will be conditional upon the receipt of a satisfactory response to a check of police records via Disclosure and Barring Service (DBS).

We reserve the right to close this vacancy once a sufficient number of applications has been received. Therefore, it is strongly advised that you complete and return your application as soon as possible to avoid disappointment.