Business Support Officer

Instagram; North East; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading social media company in the United Kingdom is seeking a full-time Business Support Officer. This role involves managing incoming MP Correspondence, liaising with various stakeholders, and preparing draft responses. The ideal candidate should possess NVQ Level 3 or equivalent in Business Administration. An attractive rewards package is offered, including 27 days of annual leave and hybrid working arrangements. This position provides an opportunity to contribute to service delivery improvements within the organization.

Benefits

Competitive salary

27 days annual leave

Contributory pension scheme

Flexible working arrangements

Qualifications

• NVQ Level 3 or equivalent in Business Administration or relevant subject area.

Responsibilities

• Manage and deal with incoming MP Correspondence.
• Liaise with MP caseworkers and Services officers as needed.
• Prepare and finalize draft responses for approval.

Education

NVQ Level 3 in Business Administration

Job description

A vacancy has arisen within Business Services for a full time permanent Business Support Officer to play an active part as a team member in providing business support to users of our service.

WHAT IS INVOLVED

• You will be responsible for managing and dealing with incoming MP Correspondence including liaison with MP caseworkers where necessary and officers within the Services.
• You will also be responsible for preparing and finalising draft responses for approval to ensure deadlines are met and assist in implementing new technologies that will enable continuous improvement of service delivery.

You should have NVQ Level 3 or equivalent in Business Administration or relevant subject area.

We offer a competitive rewards package that includes attractive salaries, a generous annual leave entitlement of 27 days (rising to 32 after five years' continuous local government service), membership of the excellent contributory career average Local Government Pension Scheme, and a range of flexible working arrangements including hybrid working (home and office) where applicable. Explore the full range of rewards and benefits on our website.