Business Support Manager | Berkshire Healthcare NHS Foundation Trust

Berkshire Healthcare NHS Foundation Trust; Slough; On-site; GBP 30,000 - 40,000; Full time

Job summary

A healthcare services trust is seeking a dynamic Business Support Manager in Slough. This full-time role involves supervising administrative staff, managing data for performance, and implementing service reviews. Candidates should have a Business or Administrative qualification, experience in coordinating administrative processes, and excellent IT skills. Benefits include flexible working options, 27 days of annual leave, and a generous NHS pension scheme.

Benefits

Flexible working options

27 days’ annual leave

Generous NHS pension scheme

Excellent learning and career development opportunities

Free parking across Trust sites

Qualifications

• Experience in a busy office or care environment.
• Ability to produce high-quality documentation.
• Willingness to travel independently between locations.

Responsibilities

• Assist with the implementation of service reviews.
• Supervise junior administrative staff.
• Communicate effectively across departments.

Skills

IT packages (MS Office)

Coordinating administrative processes

Supervision of junior staff

Data management

Education

NVQ 4 in Business & Administration or equivalent

Tools

RiO

ESR

Dragon Software

Job description

The Slough Community Mental Health Service are seeking a dynamic Business Support Manager to join our team.

If you are highly organised, able to prioritise, have experience of working with data/projects, and can maintain a professional approach when working through operational challenges, we need you!

This position is full time, permanent, working on‑site five days a week at New Horizon Slough.

Responsibilities

• Assist the Business and Performance Manager with the implementation of the service reviews and initiatives to support quality and performance targets.
• Provide supervision to more junior administrative, reception and secretarial staff on a day‑to‑day basis, assisting with recruitment, sickness, annual leave and the day‑to‑day allocation of tasks and supervision to create a more responsive and flexible service.
• Effectively communicate and liaise within and across a range of different departments and partner agencies, including the public and service users, on a range of different matters.
• Work independently; plan and prioritise your own workload and assist in planning the work of junior colleagues.

Berkshire Healthcare NHS Foundation Trust is a specialist mental health and community health services trust. Rated ‘outstanding’ by the CQC, we’re committed to providing the best possible care to people across Berkshire. As an employer, we’re committed to offering an inclusive and compassionate environment where our people share a sense of belonging and are supported to flourish.

Our values at Berkshire Healthcare are:

• Caring for and about you is our top priority
• Committed to providing good quality, safe services
• Working together with you to develop innovative solutions

Benefits

• Flexible working options to support work‑life balance
• 27 days’ annual leave rising with service + opportunity to buy and sell
• Generous NHS pension scheme
• Excellent learning and career development opportunities
• ‘Cycle to Work’ and car leasing scheme including electric vehicles
• Access to a range of wellbeing tools and services
• Discounts at hundreds of popular retailers and restaurants
• Staff networks for race, diversity, disabilities, the environment and armed forces community to support equality
• Generous maternity, paternity, adoption and special leave
• Free parking across Trust sites

The “must haves” for this role:

• Business or Administrative qualification (NVQ 4 in Business & Administration or equivalent) or equivalent relevant knowledge
• Excellent knowledge and experience of using a variety of IT packages (such as MS Office) and other electronic systems (RiO, ESR, Dragon Software, etc.)
• Demonstrable experience of coordinating administrative processes within a busy office and/or care environment and supervision of junior staff.
• Experience of managing data for performance and reporting purposes.
• Ability to produce professional documentation to a high standard (minutes, agendas).
• Ability and willingness to travel independently between locations when required.

For further information about the role, please see attached job description and person specification.

We strongly encourage you to review how you meet the criteria in the person specification and write about this point‑by‑point in your supporting statement for the best chance of being shortlisted.

We welcome a conversation about flexibility and any other questions you may have. Please do not hesitate to call Paula Brown on [e-mail] or [e-mail] who’ll be delighted to help.

We are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics. Reasonable adjustments will be made for disabled applicants where required.

Advert closes on Wednesday 12 Nov 2025.