Business Support Executive

LEMONCLOUD RECRUITMENT; Epping Forest; On-site; GBP 28,000 - 33,000; Full time

Job summary

A recruitment firm is seeking a highly motivated Business Support Executive to manage databases, coordinate with clients, and maintain stock levels. Responsibilities include preparing outbound shipments, monitoring shipments in transit, and generating activity reports. The ideal candidate should have strong communication skills and experience in customer relationship management. The position offers a salary of £28k with a yearly bonus and working hours from 9 am to 5:30 pm.

Qualifications

• Highly motivated and organised.
• Experience managing databases and systems.
• Ability to build and maintain relationships with clients.

Responsibilities

• Manage multiple databases and systems.
• Coordinate with clients to forecast demand.
• Prepare and manage outbound shipments.
• Monitor shipments and inform customers.
• Maintain stock levels and manage inventory.
• Generate regular activity reports.
• Respond to customer support inquiries.

Skills

Proactive communication

Data management

Customer relationship management

Problem-solving

Tools

Excel

Job description

We are seeking a highly motivated and organised Business Support Executive to join our team. The role involves building and maintaining relationships with key business executives, addressing client queries, managing stock levels, and following established business processes.

The Basics :

• Salary £28k with yearly Bonus
• Working Hours 9-5 : 30pm

The Responsibilities :

• Manage and navigate multiple databases and systems.
• Build and maintain strong, long‑term relationships with customers through proactive communication and dependable service.
• Coordinate with clients to forecast demand and confirm orders in a timely and accurate manner.
• Prepare and manage outbound shipments from initiation through delivery, ensuring customer requirements and timelines are met.
• Monitor shipments in transit, proactively addressing delays or issues, and keeping customers informed.
• Monitor and manage stock levels across locations, taking action to move or repurpose obsolete or excess inventory.
• Support cross‑functional activities to drive solutions across departments.
• Regularly update and maintain high‑quality data in activity reports (Excel) and generate weekly and monthly reports.
• Respond to customer support inquiries via phone and communicate effectively with customers.

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