Business Support Administrator

Dron & Dickson; Westhill; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading electrical services provider in Westhill seeks a Business Support Administrator to aid the Wholesale team in Aberdeen. The ideal candidate will manage inquiries, export documentation, and support operational processes. This full-time role comes with a commitment to safety and includes flexible adaptive skills. The company offers 33 days of annual leave and various employee benefits.

Benefits

33 Days Annual Leave

Bike to Work Scheme

Life Assurance

Employee Benefits Platform

Qualifications

• Dynamic and energetic with a delivery-focused mindset.
• Able to work under pressure and adapt flexibly to changes.
• Responsible for personal performance and results.

Responsibilities

• Support internal and external inquiries related to the Wholesale team.
• Liaise with Sales Coordinators and manage export collections.
• Provide export documentation and certification requirements.
• Assist with the implementation of new systems and processes.

Skills

Excellent communication and interpersonal skills

Excellent time management skills

Analytical skills

Education

Minimum GCSEs or Standard Grades

Job description

Overview

Dron & Dickson group are specialists in integrated supply, installation and maintenance of harsh & hazardous electrical equipment and cable supply. Based at six UK locations, we provide Wholesale, distribution, specialist E&I inspection, maintenance and project services to all parts of the Offshore & Onshore Energy sector, Pharmaceutical, Marine and many other industries. Managed from our UK locations, our services operate within the UK, Europe, Africa and Asia.

Position

Join Our Team as a Business Support Administrator in Aberdeen

Location: Aberdeen | Type: Full-time / Temporary - 6 months | Industry: Electrical & Hazardous Area Equipment | Company: Dron & Dickson

Dron & Dickson is looking for a Business Support Administrator in Westhill to support our Wholesale team. You will support in dealing with export documentation, supplier updates, enquiries and day-to-day operations.

Responsibilities

• Supporting internal and external enquiries and requests related to the Aberdeen Wholesale team.
• Liaise with the Sales Coordinators and Stores department to manage all export collections, ensuring compliance with all applicable laws and regulatory requirements.
• Provide all relevant shipping / export documentation and certification requirements.
• Assist with everyday expediting tasks, offering support to Expeditor.
• Process and update Supplier order acknowledgements on to system.
• Assist with the implementation of new systems and processes.
• Processing Customer / Supplier returns and credits.
• Understand and support the company's strategy and mission
• To maintain good communications with internal and external clients
• To take a proactive approach to continuous improvement and development of the company’s systems and processes
• Ad hoc duties as requested by management
• Travel may be necessary to ensure delivery of business needs.
• Social and business networking is expected

What We're Looking For

• Excellent communication and interpersonal skills
• Excellent time management skills
• Articulate, dynamic, energetic and delivery focused
• Flexible, adaptable and able to work under pressure
• Take responsibility for managing personal performance and results
• Exceptionally good analytical skills, an ability to translate raw information into actionable strategies and initiatives

What We Offer

• 33 Days Annual Leave
• Recharge with a generous holiday allowance (including public holidays)
• Bike to Work Scheme
• Save money and stay healthy with our cycle-to-work programme
• Life Assurance
• Peace of mind with financial protection for you and your loved ones
• Employee Benefits Platform
• Exclusive access to discounts, perks, and wellbeing support at your fingertips

Qualifications & Training

• Minimum GCSEs or Standard Grades
• Training in Customer Service, Anti-Bribery, and Anti-Slavery & Human Trafficking provided

Why Join Us?

At Dron & Dickson, we believe in “Everyone Home Safe”—a commitment to safety, wellbeing, and ethical practices. We’re proud of our AGILE values: Adaptable, Growth-focused, Integrity-led, Loyal and Engaged. We foster an inclusive culture where everyone is respected, supported, and empowered to thrive