Business Manager | Imperial College Healthcare NHS Trust

IMPERIAL COLLEGE HEALTHCARE NHS TRUST; City Of London; On-site; GBP 45,000 - 60,000; Full time

Job summary

A leading healthcare institution seeks an experienced Business Manager for its Stroke & Neurosciences Directorate in London. Responsibilities include operational management, performance monitoring, and staff development. Candidates should have experience in healthcare or business operations and excellent leadership skills. The role offers a vibrant team environment and various benefits, including flexible working opportunities.

Benefits

Career development

Flexible working

Staff recognition scheme

Cycle to Work scheme

Qualifications

• Experience in managing health services or business operations.
• Strong analytical skills for performance monitoring.
• Excellent communication and leadership abilities.

Responsibilities

• Oversee operational management of the Neurosciences Directorate.
• Ensure performance targets are met and reported.
• Identify opportunities for service redesign and improvements.
• Line manage and develop staff effectively.

Skills

Performance monitoring

Operational management

Project management

Staff management

Job description

Overview

An exciting opportunity has arisen for an experienced manager to join Imperial College Healthcare NHS Trust’s Stroke & Neurosciences Directorate as Business Manager. We are a regional neuroscience centre providing emergency and planned inpatient and outpatient care for a population of over two million across north west London. Our services span the full pathway — from hyper‑acute stroke through to specialist neurology clinics.

About the Directorate

Based primarily at Charing Cross Hospital, the directorate is home to one of London’s Hyper Acute Stroke Units (HASU), delivering rapid assessment, 24/7 thrombolysis (‘clot‑busting’) and access to advanced imaging and vascular, neurosurgical and neuroradiological interventions. The HASU cares for over 1,700 patients each year in a dedicated 20‑bed unit, typically for the first 72 hours following a stroke.

Our neurology service provides both emergency and elective care across subspecialties such as multiple sclerosis, movement disorders, epilepsy, neuro‑otology, headache, cognition and memory, neuromuscular disease and more. As part of a comprehensive stroke pathway, patients may receive mechanical clot retrieval (thrombectomy) where appropriate, in partnership with interventional neuroradiology. We also support the Trust’s major trauma centre at St Mary’s Hospital, with outpatient and follow‑up services delivered at both Charing Cross and St Mary’s.

• Demand and capacity planning and management.
• Responsible for monitoring performance against target / service level agreement (SLA) and reporting this to the General Manager (GM) and Chief of Service (CoS) through the directorate business meeting.
• Responsible for overall operational management of the speciality/specialities aligned to the Division and Trust strategic objectives and relevant business plans.
• Responsible for the delivery of internal and external performance targets relevant to each speciality and to support the General Manager in achieving in any relevant service changes to achieve service change as appropriate.
• Identify opportunities and develop plans for service redesign with the GM and CoS, utilising project management improvement techniques in line with the Trust corporate strategy.
• Responsible for ensuring data is provided regularly in a standard format which can be used without additional analysis for all elements of the business e.g. routine business decision making, monthly performance reviews, business planning, strategic planning etc.
• Line manage, coach and develop staff.
• Responsible for the day-to-day running and administration of the cost reduction programmes

At Imperial College Healthcare you can achieve extraordinary things with extraordinary people, working with leading clinicians pushing boundaries in patient care.

Culture and Benefits

Become part of a vibrant team living our values - expert, kind, collaborative and aspirational. You’ll get an experience like no other and will fast forward your career.

Benefits include career development, flexible working and wellbeing, staff recognition scheme. Make use of optional benefits including Cycle to Work, car lease schemes, season ticket loan or membership options for onsite leisure facilities.

Equality and Flexibility

We are committed to equal opportunities and improving the working lives of our staff and will consider applications to work flexibly, part time or job share. Please talk to us at interview..

The full job description provides an overview of the key tasks and responsibilities of the role and the person specification outlines the qualifications, skills, experience and knowledge required.

For both overviews, please view the Job Description attachment with the job advert.

This advert closes on Thursday 9 Oct 2025