Business Manager (BA Euroflyer & GGS)

British Airways; Horley; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading airline is seeking a Business Manager Euroflyer for a fixed term of 12 months at Gatwick. This role involves coordinating leadership meetings, liaising with senior stakeholders, and preparing high-quality communications. Candidates should have excellent communication skills and project management experience. The position offers competitive benefits including staff travel perks and a diverse work environment aimed at fostering inclusion and creativity.

Benefits

Unlimited standby tickets on flights

Discounted Hotline airfares

Voluntary Private Healthcare

Cycle to Work

BA Euroflyer Pension Scheme

Free Eye Test

Access to Perks at Work

Travel Industry discounts

Qualifications

• Strong interpersonal skills to engage with senior stakeholders.
• Ability to analyze data and make recommendations.
• Confidentiality and discreet handling of sensitive information.

Responsibilities

• Coordinate leadership meetings, including agendas and follow-ups.
• Act as primary point of contact for senior leaders and stakeholders.
• Prepare high-quality presentations and reports for meetings.

Skills

Excellent verbal communication

Presentation skills

Interpersonal skills

Organizational skills

Creative problem-solving

Advanced Microsoft Office proficiency

Job description

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BA Euroflyer

This is your chance to become part of the newest airline within the British Airways family.

BA Euroflyer was launched in 2022, serving a short-haul network of some of Europe's most popular destinations from London's Gatwick Airport.

It's an exciting and fast-paced life when you're working in one of the world's most important travel hubs, and you'll be part of a global gateway connecting with people from all walks of life and helping to make each and every journey original and unique.

So, whether you are a reassuring voice on the end of a phone, a smile at the door, under a wing keeping the turbines spinning or landing us gently in exciting places, a job at BA Euroflyer is yours to make.

This is an airline where you'll be able to create a real impact, right from the moment you join us.

The role:

Business Manager Euroflyer and GGS - Fixed Term Contract 12 Months

A strategic partner who drives key initiatives and ensures seamless coordination across Gatwick Subsidiaries to maximise organisational effectiveness.

What you'll do:

Business Management

• Coordinate leadership meetings, including agendas, minutes, and follow‑up actions.
• Owns projects, initiatives and insights as required, liaising and working closely with business areas while identifying the required resources for delivery and monitoring progress.
• Maintain oversight of strategic tasks and elevate issues where necessary.

Stakeholder Liaison

• Act as the primary point of contact for senior leaders, external partners, and key stakeholders.
• Build strong relationships across the organization to facilitate smooth communication and collaboration.

Information & Communication

• Creates a communication cadence linked to the annual strategy that covers in person, online and written communications aligned to the tentpole moments of the calendar.
• Draft clear, professional communications on behalf of the MD.
• Always maintain confidentiality.
• Ensures the MD is prepared with relevant high‑quality materials for presentations and meetings (i.e. for Management Committee/ Board/ IAG/ Industry Presentations/ External meetings).

Executive Support

• Prepare high-quality presentations, briefing packs, and reports for internal and external meetings.
• Handle confidential matters and ensure timely responses to stakeholders.
• Light touch scheduling support, anticipating needs and resolving conflicts proactively.

What you'll bring to British Airways

• Excellent verbal, written, and presentation skills for senior‑level communication.
• Strong interpersonal and networking ability to engage with senior stakeholders.
• Exceptional organisational skills to manage complex schedules and priorities.
• Ability to analyze data and insights to inform decisions and make effective recommendations.
• Creative problem‑solving and solution‑focused approach to challenges.
• Ability to maintain confidentiality and handle sensitive information discreetly.
• Advanced proficiency in Microsoft Office, particularly PowerPoint.

Your experience

• Previous experience as a business manager or chief of staff.
• Experience working in a team environment, as well as independently and autonomously.
• Experience of working closely with senior leaders.
• Experience of delivering business strategy.
• Project management experience / capability.

What we offer

We believe that all the people who work with us should feel valued for the part they play. It's one of the reasons our rewards go far beyond a competitive salary.

From the day you join us, you'll get access to brilliant staff travel benefits including unlimited basic and premium standby tickets on British Airways flights. You'll also receive up to 30 discounted 'Hotline' airfares per year for yourself, friends, and family. You will also receive many other perks such as Voluntary Private Healthcare, Cycle to Work, Electric Car Scheme, BA Euroflyer Pension Scheme, Free Eye Test, Access to Perks at Work, Travel Industry discounts and many more!

At British Airways you'll have the chance to take on orol new challenges and move forward in a way that feels right for you. We encourage all those who work for us to consider opportunities right across our business to help you develop and progress.

We never stand still, and we don't expect our people to either.

Inclusion & Diversity

At British Airways we all have a part to play in creating an inclusive place to work. Diverse representation among our people is really important to us and we recognise that all our colleagues are uniquely different and bring their own originality, creativity and identity to work.

Inclusion and diversity is a key driver of innovation and we're committed to creating a culture where everyone feels that they can be themselves. We're looking for people from all backgrounds and cultures to join us and be a part of our journey to become a Better BA as we continue to connect Britain with the world and the world with Britain.