Business Development Manager - CCaaS & Telecoms Sales

Perfect Path Recruitment; Greater London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

A leading IT & Telecoms Managed Service Provider is seeking a Business Development Manager in Guildford. The role focuses on new business development in selling CCaaS solutions, requiring experience in the telecom industry. Offering a base salary of £50,000 with an uncapped OTE of £90,000, alongside excellent benefits including private medical insurance and professional growth opportunities.

Benefits

Car allowance

24 days annual leave

Life assurance

Private Medical Insurance

Pension scheme

Bike scheme

Qualifications

• Previous experience in selling contact centre solutions.
• Exceptional skills in conflict resolution and negotiation.
• A results-driven and confident professional.

Responsibilities

• Hunt and secure new clients to drive revenue.
• Cultivate relationships with accounts to ensure satisfaction.
• Lead technical workshops and collaborate with internal teams.
• Identify growth strategies for the client portfolio.
• Address client issues proactively.

Skills

Experience in IT or Telecom Managed Service Provider industry

Strong hunter mentality

Decision-making skills

Negotiation skills

Proficiency in Microsoft Office

Customer-centric mindset

Job description

Job Title: Business Development Manager - CCaaS & Telecoms Sales

Location: Guildford, Surrey (Hybrid - 1 day/week in office) Salary: 50,000 + Car Allowance + 90,000 OTE (Uncapped)

The Opportunity

An award-winning, privately-owned IT & Telecoms Managed Service Provider and systems integrator is seeking a highly motivated and experienced Business Development Manager with a proven track record in CCaaS (Contact Centre as a Service) sales.

Based in Guildford, this is a new business-focused role where you will be responsible for acquiring new clients and selling a range of cutting-edge contact centre solutions and unified communications technologies.

About the Company

We are a leading Value-Added Reseller (VAR) and systems integrator partnered with top-tier vendors including 8x8, BT, Calabrio, Five9, Fortinet, Microsoft, Mitel, and Zoom. We stand out by offering a comprehensive suite of services that includes in-house software development, AI, automation, and systems integration. Our focus is on delivering exceptional value and building long-term, trust-based relationships with our customers.

Key Responsibilities

• New Business Development: Proactively hunt and secure new clients, driving new revenue streams and achieving sales targets.
• Account Management: Cultivate and nurture relationships with the accounts you win, ensuring ongoing satisfaction and identifying growth opportunities.
• Technical Sales: Lead technical workshop meetings and collaborate with internal teams to scope and deliver significant projects.
• Strategic Growth: Identify and execute sustainable growth strategies for your client portfolio.
• Problem-Solving: Act as a trusted advisor, proactively addressing client issues and escalating when necessary to ensure a smooth customer journey.

Experience & Skills Required

• Essential: Previous experience in the IT or Telecom Managed Service Provider industry, with specific expertise in selling contact centre solutions.
• A strong hunter mentality with a passion for winning new business.
• Exceptional decision-making, negotiation, and conflict resolution skills.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• A customer-centric, results-driven, and confident professional.

What We Offer

• Competitive Salary & Uncapped OTE: A base salary of 50,000, plus a car allowance, with an uncapped OTE of 90,000.
• Excellent Benefits: 24 days annual leave, plus additional days off for your birthday and volunteering.
• Comprehensive Package: Life assurance, Private Medical Insurance (PMI), pension scheme, and a bike scheme.
• Professional Growth: A supportive and innovative company culture dedicated to your personal and professional development.