Business Development Manager Account Manager Hybrid IT MSP

Applause IT; Sheffield; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

An IT managed services provider is seeking a Business Development Manager to manage client relationships and drive new business in a hybrid working environment. The role requires at least 3 years of experience in IT sales/account management, a proven record of sales success, and strong communication skills. Key responsibilities include managing key accounts, developing sales strategies, and collaborating with technical teams. This position offers competitive rewards, performance bonuses, and opportunities for career progression.

Benefits

Uncapped commission

Professional development support

Pension and healthcare

Qualifications

• 3+ years in IT sales or account management required (5+ for Senior).
• Demonstrable record of meeting or exceeding sales targets.
• Experience handling multiple accounts or complex sales cycles.

Responsibilities

• Manage key client relationships and develop new business.
• Act as the primary contact for key accounts, building long-term relationships.
• Execute account plans to exceed revenue targets.

Skills

IT sales experience

Communication skills

Negotiation skills

Presentation skills

CRM proficiency

Tools

Microsoft Office

Job description

About this job

Business Development Manager / Account Manager (Hybrid) IT Managed Services

Location: Sheffield HQ - candidates welcome from Nottinghamshire, Derbyshire, South Yorkshire, West Yorkshire, East Yorkshire (M1 corridor connected). Hybrid role (negotiable depending on circumstances).

Salary & Rewards

• Account Manager: £30,000‑£50,000 basic
• Senior Account Manager: £40,000‑£60,000 basic
• Uncapped commission + performance bonuses! 10% of GP rising to 15%
• Clear progression pathways into senior, enterprise, or leadership positions

About the Role

Applause IT are working with an established multi office IT technology VAR looking to grow its IT sales team where you'll manage key client relationships, develop new business, and deliver innovative technology solutions across cloud, cybersecurity, infrastructure and managed services.

We're open to talking to strong Account Managers and Business Development Managers ready to step up - or proven Senior Account Managers (Account Director Level) experienced in leading complex deals and shaping account strategy.

Client & Account Management

• Act as the primary contact for key accounts, building long-term relationships.
• Understand client objectives and map relevant IT solutions to their needs.
• Provide informed, strategic advice on technology trends and opportunities.

Sales & Business Development

• Develop and execute account plans to exceed revenue targets.
• Identify and convert new opportunities across existing and new customers.
• Lead full sales cycles from prospecting through to closing.
• Negotiate high-value deals (senior level).

Collaboration & Delivery

• Work with technical, marketing, and delivery teams to ensure seamless solution delivery.
• Prepare proposals, quotes and product demos.
• Resolve client issues effectively.
• Mentor junior sales colleagues (senior level).

Strategy, Forecasting & Reporting

• Maintain accurate CRM and pipeline records.
• Provide sales forecasts and performance updates.
• Analyse market trends and competitor activity.

Skills & Experience

• 3+ years in IT sales / account management (5+ for Senior).
• Good understanding of IT solutions: cloud, cybersecurity, infrastructure, networking, managed services.
• Demonstrable record of meeting or exceeding sales targets.
• Strong communication, negotiation and presentation skills.
• Experience handling multiple accounts or complex sales cycles.
• Proficiency in CRM systems and Microsoft Office.

Preferred Attributes

• Experience with public and private sector clients.
• Vendor certifications (AWS, Microsoft, Cisco, etc.) at the more senior level.
• Strategic, proactive and commercially astute mindset.
• Comfortable in a fast-paced, target-driven environment.
• Able to travel to client sites; driving may be required depending on territory.
• Pension & healthcare.
• Professional development and certification support.
• Hybrid working.
• Supportive culture with opportunities for progression.

Send CV now to find out more!