Business Development Manager

ISS; City of Westminster; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

A leading facility management company in the UK is seeking a Business Development Manager to drive growth across Government, Healthcare, and Education sectors. The ideal candidate will have proven business development experience, a strong track record in delivering growth, and excellent communication skills. This role offers a hybrid working arrangement and requires a full UK driving licence for travel.

Qualifications

• Proven experience in business development within the Facilities Management sector.
• Strong track record of delivering growth and improving profitability.
• Full UK driving licence is essential for travel.

Responsibilities

• Support the delivery of top-line sales targets in line with commercial objectives.
• Define key markets, geographies, and targets in collaboration with the sector commercial team.
• Own the end-to-end sales process for assigned opportunities.

Skills

Business development

Communication skills

Team collaboration

Customer-focused approach

Job description

Job Overview

We are seeking a results-driven Business Development Manager to join our wider sales team. This role supports the delivery of top-line sales targets and drives growth across Government, Healthcare, and Education sectors. You will collaborate with the team on multiple opportunities while owning your own pipeline of smaller opportunities, leading them through successful conversion. The position offers a hybrid working arrangement with regular UK travel; a full UK driving licence is essential.

Responsibilities

• Support the delivery of top‑line sales targets in line with commercial objectives.
• Assist in developing and executing the sales strategy aligned with the country’s overall commercial plan.
• Define key markets, geographies, and targets in collaboration with the sector commercial team.
• Own the end‑to‑end sales process for assigned opportunities, ensuring successful conversion.
• Implement ISS’s commercial processes and tools effectively across all activities.
• Identify and execute strategic sales initiatives to position ISS as the preferred partner.
• Contribute to key sales processes and prioritise customer engagement activities.
• Direct, develop, and motivate subject‑matter experts and support teams to enhance the sales process.
• Act as a role model for CRM culture and best practices.

Qualifications

• Proven experience in business development within the Facilities Management sector, ideally across Government, Healthcare, or Education.
• Strong track record of delivering growth and improving profitability.
• Ability to work independently and collaboratively within a wider team.
• Demonstrated success in converting business and solutioning bids through creative, customer‑focused approaches.
• Excellent communication skills, high work capacity, and strong interpersonal empathy.
• Full UK driving licence (essential for travel).

Disability Confident & Diversity Statement

We are a Disability Confident employer and proudly support inclusive hiring practices under the UK government’s Disability Confident scheme. ISS welcomes all applicants regardless of age, disability, gender identity, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, or educational background.

About ISS

ISS is a world-leading workplace and facility management company committed to doing business the right way and taking corporate responsibility seriously. We offer challenging and exciting careers with opportunities to develop, grow, and make a difference.