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Business Development Manager

NSC Global

City Of London

On-site

GBP 50,000 - 70,000

Full time

Yesterday
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Job summary

A leading IT services provider is seeking an Account Manager in the City of London to support the Senior Account Director and manage strategic customer accounts. The role involves building client relationships, tailoring IT services, and driving growth opportunities to maximize revenue. Ideal candidates will have proven account management success in the IT sector and strong communication skills.

Qualifications

  • Proven success in account management, preferably within the IT/Technology sector.
  • Fluent English; an additional European Language is advantageous.

Responsibilities

  • Build upon existing client relationships including solution shapers and decision-makers.
  • Tailor IT services to address the unique needs of clients.
  • Serve as a trusted advisor, offering insights to enhance IT efficiency.
  • Identify growth opportunities within strategic customer accounts.

Skills

Account management
Communication skills
Presentation skills
Negotiation skills
Organizational skills
Strategic thinking
Problem-solving
Influencing skills

Education

Degree in business, engineering, computer science, or related discipline
Job description
Overview

The Account Manager will focus on supporting the Senior Account Director with our strategic customer accounts to develop and grow a realistic pipeline through existing clients and new logos (clients).

You will excel in selling IT services and use business development opportunities to work with our most strategic customers.

You will bring to this role the demonstrated ability and desire to drive transformational IT service solutions that allow customers to accelerate transition journeys.

You will have exceptional business acumen and outcome selling skills, by making key connections and using influencing skills to make decision makers transform their organisations to deliver their targets.

Responsibilities

As an Account Manager, you will:

  • Build upon our existing client relationships including solution shapers, department heads, and decision-makers.
  • Tailor IT services to address the unique needs and challenges of clients.
  • Serve as a trusted advisor, offering insights to enhance IT efficiency.
  • Identify opportunities for growth within our strategic customer accounts and new logos.
  • Collaborate with the Senior Account Director and the pre-sales team to create tailored proposals and presentations.
  • Assist the Senior Account Director in the sales process from lead generation to contract negotiation and closure.
  • Contribute to the strategic account plans for each customer account.
  • Stay abreast of market trends, competitor activity, and regulatory changes to inform decision-making.
  • Coordinate with internal teams to ensure seamless service delivery.
  • Meet and exceed assigned quarterly and yearly sales and strategic account objectives in targeted customers.
  • Maximise revenue opportunities aligned with customer outcome value.
  • Provide feedback and insights to shape and enhance the product and solution portfolio working alongside marketing, solutions, support, and delivery.
  • Be a creative problem solver; recognise growth opportunities in the market.
  • Provide reporting including sales forecasting, KPI's, key deals and customer engagement.
  • Support the SDR function by providing a targeted strategy on the accounts and develop the SDR team members.
Qualifications
  • Proven success in account management, preferably within the IT/Technology sector.
  • Excellent communication, presentation, negotiation, and influencing skills.
  • Strong organisational skills and ability to manage multiple priorities effectively.
  • Proactive and results-driven approach to strategic thinking.
  • Ability to develop solution proposals that address customer issues and gain a competitive advantage.
  • Degree in business, engineering, computer science, or related discipline.
  • Fluent English (an additional European Language is advantageous)
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