Business Development Director - Lending

Metro Bank Plc; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A prominent banking institution in Greater London seeks a Business Development Director - Lending. This role focuses on fostering business through commercial brokers and enhancing the bank's portfolio. You'll work flexibly, often in a hybrid format, ensuring exceptional customer service while managing risks in commercial lending. Join a team that values collaboration and individuality with ongoing training and career growth opportunities.

Benefits

Competitive salary

Discretionary annual bonus

Healthcare benefits

Generous holiday allowance

Pension scheme

Colleague discounts

Qualifications

• Proven track record in commercial banking.
• Strong compliance awareness regarding TCF.
• Ability to create and maintain customer loyalty.

Responsibilities

• Generate leads through business development and networking.
• Build relationships with commercial brokers and internal teams.
• Coach and support colleagues on lending processes.

Skills

Excellent communication

Customer relationship management

Risk management

Commercial awareness

Job description

At Metro Bank, we believe the best banking experience starts with people who genuinely care. We’re not just delivering banking services - we’re building trust through authentic connections. Here, our people come first; our colleagues are part of a team that values individuality, collaboration, and long-standing relationships.

We are also all about balance so most of our jobs offer the opportunity for hybrid working built around your role and home life, wherever possible. In the case of this role, we are flexible on the office location you work from.

Reporting into the Head of Commercial Intermediaries, the Business Development Director - Lending will support the delivery of the Metro Bank brand and business model for commercial banking, deposit growth and commercial lending. You will achieve this by maintaining a portfolio of commercial brokers who actively introduce opportunities to the Bank and by delivering on new ways to help support their business to evolve and grow.

What you will do:

• Your customers are commercial brokers, existing customers and prospective customers, which you will generate through business development approaches such as introducer leads and networking events.
• Your interactions will be with commercial brokers who have opportunities in excess of £250,000 to introduce to the bank and work with the appropriate internal departments to progress the opportunity.
• You will build strong relationships with other commercial teams in the bank such as Credit and Operational Risk. You will also work closely with Asset Finance and Invoice Finance colleagues.
• You will support the bank's relationship with the National Association of Commercial Finance Brokers (NACFB) and other finance broker associations to grow brand recognition amongst their broker members.
• You will support the relationship management of a portfolio of existing brokers and also acquire new to bank brokers to generate lending and switcher opportunity. This includes sourcing leads from a network of key business introducers and being able to apply the bank’s trading standards to source the correct size, type and quality of customers.
• You will lead the "deal team" and bring in specialist managers to support you as required throughout the deal.
• You will need to build strong relationships with key internal stakeholders such as Credit, Lending & Securities and Lending Operations. This would also include the Large trading business, Regional commercial Banking Teams, Local Directors and where appropriate other Store colleagues including LBMs.
• You will need to coach and support other colleagues within the bank including Local Directors, Local Business Managers and commercial colleagues. You will do this on an ongoing basis, providing opportunities for those you are working with to learn and grow from your guidance, experience and skill set, both through planned sessions and informal interaction as well as always role modelling great behaviours.
• Any other duties as required that reasonably fall within the job.

What you will need:

• Excellent communication and customer/client relationship management with the ethos of providing exceptional broker and customer service.
• The ability to successfully articulate the Metro Bank story to prospective customers and professional advisers that will create a loyal customer base.
• The ability to maximise the customer relationship whilst being compliant during customer interactions with awareness of TCF (Treating Customers Fairly).
• You will be able to demonstrate a successful track record in commercial banking and competence within all aspects of commercial lending, with experience of making effective lending decisions and an understanding of transactions that meet Metro Bank’s lending appetite.
• Commercial banking and lending with commercial awareness and a detailed knowledge of the products we offer including Asset & Invoice Finance, cash management, and all other types of retail and commercial lending. You should have a genuine interest and thirst for knowledge when it comes to businesses and the economy.
• Have a highly developed appreciation and knowledge for risk covering Credit, Operational and Financial Crime. You will be able to demonstrate both a track record and experience of managing these risks successfully.

Our promise to you…

• We will make sure that you are well‑rewarded by providing you with a competitive salary, discretionary annual bonus, and a wide range of benefits, including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and a number of colleague discounts!
• We will give you the training to ensure you succeed in your role and plenty of internal opportunities to progress your career (around 40% of our recruitment comes from internal promotions!).

Diverse teams really are the best teams. We know that candidates (especially women, research tells us) may be put off applying for a job unless they can tick every box. We also know that ‘normal’ office hours aren’t always doable, and while we can’t accommodate every flexible working request we are happy to be asked. So if you are excited about working with us and think you can do much of what we are looking for but aren’t sure if you are 100% there yet… why not give it a whirl? Please note that sometimes we may close a job earlier for applications if we are inundated with amazing candidates. Good luck!

#LI-Loveyourjobatlast #LI-Hybrid

#LI-REMOTE