Business Centre Manager

Office Angels; Hart; On-site; GBP 30,000; Full time

Job summary

A leading staffing agency is looking for a Business Centre Manager in Hart, England. This role involves managing a dynamic business centre, providing exceptional customer service, overseeing vendor relationships, and ensuring compliance with health and safety regulations. Candidates should possess strong leadership skills and experience in facilities management. The opportunity offers a competitive salary of £30,000 and a supportive work environment where individual contributions are recognized.

Qualifications

• Strong leadership and interpersonal skills.
• Exceptional customer service mindset.
• Experience in facilities management or a similar role.
• Proficiency in financial administration and invoicing.
• Familiarity with social media management.
• Ability to multitask in a fast-paced environment.

Responsibilities

• Provide top-notch support to all licensees.
• Monitor and manage supplier and contractor renewals.
• Ensure that all building services are performed timely.
• Oversee the marketing of lettable space.
• Manage and enhance our social media platforms.
• Ensure a seamless move-in process for new clients.
• Handle internal office moves with precision.
• Develop strong working relationships with contractors.
• Raise monthly client invoices and manage supplier invoices.
• Collaborate with H&S officers for compliance.

Skills

Leadership skills

Customer service mindset

Financial administration

Social media management

Multitasking

Tools

Sage 50

Job description

Business Centre Manager

Location: HOOK | Contract Type: Permanent | Working Pattern: Full Time | Salary: £30,000

Are you ready to take on an exciting challenge in the heart of a thriving business community? Our client is seeking a dynamic Business Centre Manager to join their team! This is a rare opportunity to play a vital role in managing a vibrant business centre while delivering exceptional service to our diverse clientele.

About the Role

As the Business Centre Manager, you will be at the forefront of creating an outstanding experience for our licensees. Your responsibilities include:

• Customer Service Excellence: Provide top‑notch support to all licensees, ensuring their needs are met for a productive and successful business environment.
• Vendor Management: Monitor and manage supplier and contractor renewals, including buildings insurance, energy providers and refuse collection. Collaborate with the Finance Director to secure the best prices.
• Building Oversight: Ensure that all building services (emergency lighting, alarms, boiler maintenance) are performed timely and efficiently.
• Marketing Management: Oversee the marketing of lettable space, including liaising with commercial agents, arranging viewings, local advertising, promotions and contract negotiations.
• Social Media Presence: Manage and enhance our social media platforms and website to keep our brand vibrant and engaging.
• Client Onboarding: Ensure a seamless move‑in process for new clients, addressing all expectations from furniture to telephony requirements.
• Internal Coordination: Handle any internal office moves with precision and care.
• Contractor Relations: Develop and maintain strong working relationships with contractors to ensure efficient and cost‑effective maintenance services.
• Financial Administration: Raise monthly client invoices and manage supplier invoices, alongside bank and accounting reconciliations using Sage 50.
• Health & Safety Compliance: Collaborate with H&S officers to ensure the building complies with all regulations and standards for H&S and fire risk assessment.

What We're Looking For

• Strong leadership and interpersonal skills
• Exceptional customer service mindset
• Experience in facilities management or a similar role
• Proficiency in financial administration and invoicing
• Familiarity with social media management
• Ability to multitask in a fast‑paced environment

Why Join Us

Be part of a vibrant community that values innovation and collaboration. Enjoy a competitive salary of £30,000 and the opportunity for personal and professional growth. Work in a supportive environment where your contributions are recognised and appreciated.

Ready to Make an Impact?

If you are enthusiastic about delivering exceptional service and thrive in a dynamic work environment, we want to hear from you! Take the next step in your career and apply today for the Business Centre Manager position.

Apply Now!

Join us in building a fantastic community where businesses can flourish. Your future starts here!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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