Business Centre Manager

Office Angels; England; On-site; GBP 30,000; Full time

Job summary

A dynamic recruitment agency is seeking a Business Centre Manager in Hook. This role involves ensuring excellent customer service, overseeing vendor and building management, and handling financial tasks. Candidates should possess strong leadership skills and experience in facilities management. A competitive salary of 30,000 is offered, along with opportunities for personal and professional growth in a vibrant community environment.

Benefits

Competitive salary

Personal and professional growth opportunities

Supportive work environment

Responsibilities

• Provide top-notch support to all licensees for a productive business environment.
• Monitor & manage supplier renewals including Buildings Insurance and Energy providers.
• Ensure building services are performed timely and efficiently.
• Oversee marketing of lettable space and liaise with commercial agents.
• Manage and enhance social media platforms and website.
• Ensure smooth move-in process for new clients.
• Handle internal office moves precisely and carefully.
• Develop & maintain strong relationships with contractors.
• Raise monthly client invoices and handle financial reconciliations.
• Collaborate on Health & Safety compliance.

Skills

Strong leadership and interpersonal skills

Exceptional customer service mindset

Experience in facilities management or a similar role

Proficient in financial administration and invoicing

Familiarity with social media management

Ability to multitask in a fast-paced environment

Tools

Sage 50

Job description

Business Centre Manager

Location: HOOK
Contract Type: Permanent
Working Pattern: Full Time
Salary: 30,000

Are you ready to take on an exciting challenge in the heart of a thriving business community? Our client, is seeking a dynamic Business Centre Manager to join their team! This is a rare opportunity to play a vital role in managing a vibrant business centre while delivering exceptional service to our diverse clientele.

About the Role

• Customer Service Excellence: Provide top‑notch support to all licensees, ensuring their needs are met for a productive and successful business environment.
• Vendor Management: Monitor & manage supplier and contractor renewals, including Buildings Insurance, Energy providers, refuse collection, and securing best prices with Finance Director.
• Building Oversight: Ensure all building services – Emergency Lighting, Alarms, Boiler maintenance – are performed timely and efficiently.
• Marketing Management: Oversee marketing of lettable space, liaising with commercial agents, arranging viewings, local advertising, promotions, contract negotiations.
• Social Media Presence: Manage and enhance social media platforms and website to keep brand vibrant and engaging.
• Client Onboarding: Ensure seamless move‑in process for new clients, addressing all expectations from furniture to telephony.
• Internal Coordination: Handle internal office moves precisely and carefully.
• Contractor Relations: Develop & maintain strong relationships with contractors for efficient and cost‑effective maintenance.
• Financial Administration: Raise monthly client invoices, manage supplier invoices, bank and accounting reconciliations using Sage 50.
• Health & Safety Compliance: Collaborate with Health & Safety Officers to ensure building complies with all regulations and standards for H&S and Fire Risk Assessment.

What We're Looking For

• Strong leadership and interpersonal skills.
• Exceptional customer service mindset.
• Experience in facilities management or a similar role.
• Proficient in financial administration and invoicing.
• Familiarity with social media management.
• Ability to multitask in a fast‑paced environment.

Why Join Us?

• Be part of a vibrant community that values innovation and collaboration.
• Enjoy a competitive salary of 30,000 and the opportunity for personal and professional growth.
• Work in a supportive environment where your contributions are recognised and appreciated.

Ready to Make an Impact?

If you are enthusiastic about delivering exceptional service and thrive in a dynamic work environment, we want to hear from you! Take the next step in your career and apply today for the Business Centre Manager position.

Join us in building a fantastic community where businesses can flourish. Your future starts here!

Apply Now!

Our client is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.