Business Central / Microsoft Dynamics Systems Administrator

GetRecruited UK Ltd; Crewe; Hybrid; GBP 40,000; Full time

Job summary

A leading recruitment firm in Crewe is seeking a proactive Systems Administrator to support Microsoft Dynamics Business Central with a hybrid work arrangement. Responsibilities include 1st line IT support, application troubleshooting, and user onboarding. Ideal candidates will possess strong technical skills, excellent communication abilities, and a detailed-oriented mindset. Competitive salary up to £40,000 offered.

Qualifications

• Proven experience supporting Microsoft Dynamics Business Central in a user-facing role.
• Strong technical troubleshooting ability and problem-solving skills.
• Ability to work independently and manage workloads under pressure.
• Highly organised with prioritisation and multitasking capability.
• Excellent communication skills, translating technical language for non-technical users.
• Attention to detail and commitment to delivering high-quality service.
• Curious and analytical mindset for continuous technical development.

Responsibilities

• Provide 1st line IT support across hardware, software, networks, and cloud services.
• Deliver specialist support for Microsoft Dynamics Business Central.
• Troubleshoot business application issues and user errors.
• Manage new starter onboarding and access setup.
• Assist users with effective use of BC and core applications.
• Administer user permissions across multiple platforms.
• Work closely with IT Manager on infrastructure projects.
• Escalate complex technical issues when needed.
• Maintain technical documentation and knowledge base.
• Deliver ad-hoc user training and best-practice guidance.
• Ensure compliance with IT policies and internal processes.

Job description

Business Central / Microsoft Dynamics Systems Administrator
Crewe - Hybrid
Up To £40,000
We are looking for a proactive, technically confident Systems Administrator with proven experience supporting Microsoft Dynamics Business Central (BC) to join our highly successful, rapidly expanding client’s team. This is a key role within the IT function, combining BC application support with 1st line IT service desk responsibilities.

The Role:

• Provide 1st line IT support across hardware, software, networks, and cloud services.
• Deliver specialist support for Microsoft Dynamics Business Central, including triage, investigation, and resolution of BC-related incidents.
• Troubleshoot business application issues, integrations, and user errors within BC and connected systems.
• Manage new starter onboarding: account creation, hardware configuration, and access setup.
• Assist users with daily system operations, ensuring they understand how to effectively use BC and other core applications.
• Administer user permissions across multiple platforms, maintaining strict adherence to the Principle of Least Privilege (PoLP).
• Work closely with the IT Manager on infrastructure projects, upgrades, and system improvements.
• Escalate complex technical issues to internal teams or external vendors when needed.
• Maintain accurate technical documentation, knowledge base articles, and support procedures.
• Act as a key liaison for IT suppliers, software providers, and support partners.
• Deliver ad‑hoc user training, best‑practice guidance, and system walkthroughs.
• Ensure compliance with IT policies, security standards, and internal processes at all times.

You:

• Demonstrated experience supporting Microsoft Dynamics Business Central in a user‑facing role.
• Strong technical troubleshooting ability with excellent problem‑solving skills.
• Confident working independently and managing workloads under pressure.
• Highly organised with strong prioritisation and multitasking capability.
• Excellent communication skills, both written and verbal, with the ability to translate technical language for non‑technical users.
• Strong attention to detail and a commitment to delivering high‑quality service.
• Curious, analytical mindset with a desire to continually develop technical knowledge.

We are an equal opportunities employer and we never charge candidates a fee for our services.