Business and Operations Support Officer

level=; Remote; GBP 22,000 - 24,000; Full time

Job summary

A leading non-profit organization in the UK seeks a Business & Operations Support Officer to facilitate operational efficiency in a fully remote environment. Responsibilities include supporting governance tasks, assisting with recruitment processes, and acting as a point of contact for various stakeholders. The role requires strong organizational skills, effective communication, and the ability to work independently while staying connected with the team. This position offers a permanent contract with flexible working hours and the necessity for occasional travel across England.

Benefits

30 days holidays plus bank holidays

6% employer pension contribution

Health cover

Flexible working hours

Qualifications

• Experience in administrative support roles.
• Ability to juggle multiple requests effectively.
• Calm and helpful demeanor when responding to ad-hoc requests.

Responsibilities

• Support Board and network meetings with logistics and documentation.
• Act as a central point for admin, HR, and operational queries.
• Keep systems and calendars organized and accessible.

Skills

Strong organisation and prioritisation skills

Friendly and professional communication style

Confidence working remotely

Willingness to learn systems

Good judgement

Job description

level= is excited to partner with Active Partnerships to run a fair, anonymised recruitment process for this role.

Location : Home based

Contract : Permanent

Hours : 30 hours per week, worked across a minimum of four days.

Salary : £22,400 - £24,000 per annum (based on 30 hours per week; £28,000 - £30,000 FTE)

Reports to : Director of Finance & Operations

Works closely with : Colleagues across the APNO team, acting as a key point of operational support, and working with the Executive team (including the CEO) and the Board of Trustees providing administrative support on governance and compliance activity.

About Active Partnerships

Active Partnerships is a Nationwide movement, physical activity, and sport network that exists to make active lives the norm for everyone.

Their network of more than 40 Active Partnerships takes a place-based approach to tackling inequalities and creating the conditions to help everyone be more active.

They partner with local and national stakeholders to transform lives through movement, physical activity, and sport, and affect widespread social change.

Active Partnerships National Organisation (APNO) is looking for an approachable , organised and proactive Business & Operations Support Officer to help keep a fully remote organisation running smoothly.

If they had an office, this role would be the person everyone turns to, welcoming, calm, dependable and quietly making things work. In a remote organisation, this role plays that same role online.

About the Role

• Being a reliable first point of contact for colleagues, trustees and external partners
• Helping meetings, governance processes and day‑to‑day operations run smoothly
• Spotting what needs doing and taking action, even when it's not written on a task list
• Communicating clearly so people feel supported, informed and confident

They are looking for someone who enjoys helping others, can juggle multiple requests, and is comfortable working independently while staying closely connected to a team.

Working Pattern

• 30 - 37.5 hours per week across a minimum of four days
• Tuesday is a required working day
• Flexible hours across remaining days
• Occasional travel within England, including quarterly Board meetings held in locations across England, and 3-4 in-person team connection meetings per year, which are typically two‑day events involving an overnight stay.
• There may also be optional opportunities to attend other internal meetings in person, depending on organisational need. All reasonable travel and accommodation expenses are covered.

Roles and Responsibilities

• Supporting Board and network meetings (logistics, papers, minutes, follow‑up)
• Acting as a central point for admin, HR and operational queries
• Keeping systems, calendars and information organised and accessible
• Supporting recruitment, induction and training administration
• Liaising with suppliers and helping coordinate IT and compliance activity
• Responding calmly and helpfully to ad‑hoc requests

Knowledge and Skills

• Strong organisation and prioritisation skills
• A friendly, patient and professional communication style
• Confidence working remotely and managing your own workload
• Willingness to learn systems and find answers
• Good judgement about what matters most and when to escalae

What Good Looks Like

• The organisation feels well run, connected and supported despite being fully remote
• Governance and compliance tasks are completed accurately and on time
• Recruitment and induction processes feel smooth, welcoming and well organised
• Files, systems and platforms are tidy, intuitive and easy to use
• Staff receive timely, helpful support in their day‑to‑day work
• Board and team meetings run smoothly due to effective preparation and follow‑up

What They Offer

• 30 days holidays (plus bank holidays)
• Home based with requirement to travel regularly to different locations across England
• 6% employer pension contribution when you contribute 2%
• Flexible working hours
• Health cover

Active Partnerships are committed to inclusive hiring and want you to feel supported to be your best.

How to Apply (run by level=)

• We're partnering with Active Partnerships to run a fair, anonymised process. We (level=) manage the application portal; Active Partnerships makes the hiring decisions.
• Register your interest (CV only) : Upload your CV by Friday 16th January 2026, 12 : 00 (BST).
• CVs are used for contact / eligibility only. Reviewers won't see your name or CV during scoring.
• Receive the Candidate Pack : Within 48 hours you'll get the Candidate Pack (role details, timelines, and how to complete the next steps). Check junk / spam if needed.
• Complete the work‑sample tasks : Submit answers by Monday 19th January 2026, 12 : 00 (BST).
• All responses are reviewed anonymously against the same criteria.
• Interviews (online) : Week commencing Monday 2nd February 2026.
• Accessibility & reasonable adjustments : If you need support at any stage, reply to the pack email or reach out via www.levelequals.com

Please note that our offices will be closed from Christmas Eve until 2nd January 2026. During this period, responses may be delayed, though any enquiries received will be responded to shortly after our return.