Business Analyst - Retail, Consumer Goods and Hospitality

Cognizant Technology Solutions; Leeds; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading global professional services company in Leeds is seeking a Business Analyst to drive business analysis across retail analytics projects. The role focuses on improving business processes, engaging stakeholders, and creating comprehensive business documentation. Candidates should have experience in business analysis within retail and strong communication skills. This position offers the opportunity to work in a collaborative environment focused on innovation.

Qualifications

• Experience in business analysis within retail and consumer goods.
• Proficient in process modeling and documentation.
• Strong communication skills for stakeholder engagement.

Responsibilities

• Drive business analysis efforts across multiple workstreams.
• Lead process improvement initiatives by implementing logistical practices.
• Create business requirements documentation including process maps.

Job description

Drive business analysis efforts across retail data and analytics projects including current state assessments business use case development requirements gathering and solution design. Ensure alignment with retail operations merchandising supply chain and customer experience strategies.

Responsibilities

• Lead and drive Business Analysis across workstreams to drive and support the execution of retail and consumer goods initiatives for our customers
• Improving processes across the business by identifying and implementing logistical practices
• Engage with business stakeholders and conducting workshops for requirement elicitation
• Map business processes and user journeys developing business domain models and associated documentation - Business process modelling Process flow modelling Data flow modelling Stakeholder analysis
• Creating the business requirements document including non-functional requirements
• Creation of Process Maps (L1 L2 L3 L4) and undertaking gap analysis.
• Documentation of BRDs FSDs NFRs and RTMs
• Support internal and external delivery teams with project planning functional and non-functional requirements testing reporting implementation and post-implementation activities
• Support and facilitate the test team and business teams during business process validation
• Support end users in adopting functional changes (e.g. training documentation implementation support)
• Contribute to research design and writing of articles/whitepapers and participate as a team member in collateral development.
• Retail-Focused Strategy Development: Support the creation of data strategies tailored to retail environments focusing on improving customer insights inventory optimization and sales performance.

The Cognizant community

• Cognizant is a global community with more than 300,000 associates around the world.
• We don't just dream of a better way - we make it happen.
• We take care of our people, clients, company, communities and climate by doing what's right.
• We foster an innovative environment where you can build the career path that's right for you.

About us

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World's Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.