Business Analyst - Product (1)

NWG (Northumbrian Water Group); Glasgow; Hybrid; GBP 49,000 - 59,000; Full time

Job summary

A leading water services provider is seeking a Business Analyst to join their Information Services Product Management Team. You will work closely with Product Managers, identify business change initiatives, and support technology roadmaps. The ideal candidate must have proven experience in business analysis in both Agile and Waterfall environments, strong stakeholder management skills, and excellent communication abilities. The role includes opportunities for self-development and contributing to a culture of continuous improvement.

Benefits

Generous holiday entitlement

Company pension scheme

Financial wellbeing support

Development opportunities

Qualifications

• Proven experience in defining requirements for complex products.
• Ability to self-manage workloads and acquire new skills.
• Experience working with internal/external customers and suppliers.

Responsibilities

• Support the development of technology roadmaps.
• Identify and support business change initiatives.
• Comply with Companywide policies and procedures.

Skills

Business Analyst experience

Stakeholder management

Communication skills

Agile and Waterfall methodologies

Job description

Overview

Job Title: Business Analyst (1). Full Time, Permanent. Salary up to £58,600. Location: Flexible with some presence in Pity Me, Durham.

About The Role

We are excited to offer two opportunities to join our Information Services Product Management Team as a Business Analyst either within the Governance, Risk and Compliance Product Team or the Corporate Product Team. In this role, you\'ll work closely with the Product Manager to support the development of technology roadmaps that are critical to a range of business areas, including Scientific Services, Health and Safety, Business Continuity, Strategic Asset Planning and Corporate functions. You will collaborate with business stakeholders to identify, develop and support business change initiatives, validating and communicating the associated benefits. You will spot opportunities for improvement, understand the technologies within our IS strategy, and help implement solutions that enhance productivity and streamline processes. You will be a key player in the continuous improvement culture within our Product Team and work with the BA Community of Practice and the wider organisation to embed improvements to our working practices. The role may involve supporting creation of tender documentation and evaluating supplier responses. You will be required to comply with Companywide and IS Quality, Environmental and Health and Safety Policies and Procedures.

About You

We are looking for a highly motivated individual who can take ownership of business opportunities. You will have proven Business Analyst experience in defining requirements for complex products (in both Agile and Waterfall delivery) in a fast-paced environment. You will have experience of working with internal/external customers and external suppliers. You will have an extensive proven record of stakeholder management to senior management level and be able to understand complex technical concepts and present them in simple terms to non-technical colleagues using your excellent communication skills. You must have the ability to self-manage workloads and be self-motivated to acquire new skills via both structured and self-learning. You will be required to actively listen to others to understand their thoughts, feelings and needs. You will be curious about others perspectives and circumstances, always showing respect to build strong relationships with key stakeholders.

About Us

NWG (Northumbrian Water Group) provides water and sewerage services to 2.7 million people in the North East of England as Northumbrian Water, and water services to 1.5 million people in the South East of England as Essex & Suffolk Water. We are proud to serve our customers and we're committed to delivering great service, putting our customers at the heart of everything we do. We strive to be a Great Place to Work and value Diversity, Inclusion and Equity.

Our Benefits

We offer a range of benefits to colleagues as part of our Tap Into benefits:

• Generous holiday entitlement starting at 23 days, plus bank holidays and additional time off on Christmas Eve and New Year’s Eve. Option to buy or sell holidays.
• Company pension scheme with employer contributions up to 10%.
• Free access to local attractions.
• Discount scheme on days out, shopping, travel and more.
• Award-winning Living Well wellbeing support, including a digital GP service for you and your family members.
• Support with sustainable travel through salary sacrifice cars and a cycle to work scheme.
• Financial wellbeing support, community savings scheme, financial education and low-cost loans, plus 4 x Life Assurance and an Income Protection Scheme.
• Development opportunities including an interest-free qualification loan and payment of relevant professional body subscriptions.