Business Analyst – 11111SJR4

Proactive.IT Appointments Limited; City Of London; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A global organisation in the travel sector is seeking an experienced IT Business Analyst to bridge business stakeholders and technical teams. This role involves defining requirements, supporting projects, and enhancing processes. Candidates should have at least 3 years in business analysis, preferably within travel, along with strong analytical and communication skills. This position offers exceptional benefits and a hybrid work model.

Benefits

Excellent Benefits

Qualifications

• Minimum 3 years in business analysis or a related field.
• Experience within the travel or tour operator industry is advantageous.
• Knowledge of Scrum or Prince2 methodologies is beneficial.

Responsibilities

• Capture, analyse, and communicate requirements.
• Document business and system requirements.
• Facilitate workshops and support planning.
• Contribute to testing and ensure solutions meet business needs.
• Identify opportunities to enhance processes and implement solutions.
• Prepare clear documentation and reports.

Skills

Strong analytical ability

Data analysis skills

Proficiency in Google Workspace

Proficiency in Microsoft 365

Excellent communication skills

Problem-solving skills

Education

Degree in Business Administration, IT, or equivalent experience

Job description

11111SJR4
Market + Hybrid + excellent Benefits

IT Business Analyst

We are delighted to be partnering with our client, a global organisation in the travel and services sector, to recruit an IT Business Analyst. This is a fantastic opportunity for an experienced professional to join a dynamic IT function and play a pivotal role in delivering impactful projects.

The successful candidate will act as the key link between business stakeholders and technical teams, ensuring that requirements are clearly defined, solutions are fit-for-purpose, and business value is achieved. You will work across the full project lifecycle — from initiation through to delivery — and, depending on project size, may also take on project management responsibilities.

Key Responsibilities

• Stakeholder Engagement – Work closely with business leads and IT teams to capture, analyse, and communicate requirements. Build and influence strong relationships across the organisation.

• Requirements & Process Analysis – Document business and system requirements, model processes, and ensure clarity in design specifications.

• Project Support – Facilitate workshops, support planning, and help manage business change initiatives.

• Quality Assurance – Contribute to testing (integration, sprint planning, UAT) and ensure solutions meet business needs.

• Continuous Improvement – Identify opportunities to enhance processes, services, and systems, and implement practical solutions.

• Documentation & Reporting – Prepare clear documentation, training materials, and reports for stakeholders and management.

Candidate Profile

• Experience: Minimum 3 years in business analysis or a related field. Experience within the travel or tour operator industry is advantageous.

• Skills: Strong analytical ability, data analysis skills, and proficiency in Google Workspace or Microsoft 365.

• Frameworks: Knowledge of Scrum or Prince2 methodologies is beneficial.

• Education: Degree in Business Administration, IT, or equivalent experience.

• Personal Qualities: Excellent communication, facilitation, and problem-solving skills with the ability to work across diverse teams.

What’s on Offer

This is an exciting opportunity to work with a global client on a wide range of projects, where you’ll be empowered to make a tangible impact. If you are a motivated Business Analyst seeking a role where you can combine stakeholder management, technical analysis, and project support, we’d love to hear from you.

Due to the volume of applications received for positions, it will not be possible to respond to all applications and only applicants who are considered suitable for interview will be contacted.

Proactive Appointments Limited operates as an employment agency and employment business and is an equal opportunities organisation

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