Business Analyst

Southern Water; Worthing; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading water services provider in the UK is seeking a Business Analyst to enhance team capabilities and drive transformative change. This role involves collaborating with cross-functional teams to gather business needs and translate them into effective solutions. Applicants should have demonstrable experience in business analysis and excellent analytical skills. The position offers a hybrid working model and comprehensive benefits including health plans and annual leave.

Benefits

25 days annual leave + Bank Holidays

Health cash plan

Company and performance-related bonus

Life assurance equal to 4x salary

Qualifications

• Demonstrable experience in business analysis, applying tools and techniques across projects.
• Expertise in applying business process improvement within complex environments.
• Strong ability to see the customer journey and understand technical interlinking.

Responsibilities

• Devise, own and lead the analysis approach to projects.
• Delivery of business analysis artifacts throughout the project lifecycle.
• Analyse business processes and recommend improvements.

Skills

Business analysis tools

Analytical skills

Knowledge of business analysis methodologies

Business process re-design

Agile development approaches

Job description

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Location: Durrington (Worthing) – Hybrid 2 days a week in office

Contract Type: Permanent

Hours: 37 hours

Are you ready to make a difference in the water & waste industry?

Southern Water is seeking a Business Analyst to join the Team at Southern Water, building on the capabilities of our existing team and setting us up to deliver on an exciting and transformative programme of change. This is a fantastic opportunity to collaborate with cross-functional teams and influence key business decisions.

As a Business Analyst, you will be gathering and understanding the business needs of the organisation within specific projects and operational improvement initiatives within their business domain. You will work with Project Managers, Senior Business Analysts, Business Partner Managers, IT/business teams and other business analysts, to capture requirements and accurately translate into solutions and system implementations as well as optimising business processes.

Your responsibilities are to include:

• Devise, own and lead the analysis approach to projects, specifying the methods and techniques most appropriate to the situation at hand.
• Delivery of business analysis artifacts throughout the lifecycle of the project or programme
• Develop and maintain strong relationships with all key stakeholders.
• Work with project managers to define business analysis products and to plan the delivery of the business analysis components of projects.
• Develop BA artefacts according to standard templates, using natural and clear language.
• Analyse business processes within the company and recommend projects to improve the effectiveness of those processes.
• Assist the business in the production and evaluation of business cases to underpin business projects.
• Assist in creating/reviewing test artefacts and in supporting testing of IT solutions.

Skills and experience needed:

• Demonstrable experience in business analysis; applying business analysis tools / method / techniques across a range of projects and programmes.
• Knowledge of multiple business analysis methodologies.
• Experience of successful business process re-design, analysis, definition and documentation including standard modelling notation – e.g. BPMN, EPC, UML.
• Expertise in applying business process improvement within complex environments.
• Strong analytical skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
• Experience in waterfall and agile/iterative development approaches.
• Experience in maintaining standards and process.
• Strong ability to see the end-to-end customer journey and understand the technical interlinking of components.
• Personable demeanour with gravitas and influence to effectively communicate with senior management and end users at any level.

What Do We Offer?

• 25 days annual leave+ Bank Holidays.
• Health cash plan cover (with options to upgrade for family coverage).
• Free annual flu jab and eye test vouchers.
• Pension contributions up to 11% (depending on your contribution).
• An employee assistance program.
• A network of sports and social clubs.
• Company and performance-related bonus.
• Life assurance equal to 4x salary.
• Salary sacrifice electric car scheme (after 6 months service).
• Health Cash Plan.
• Two paid volunteering days a year.
• Occupational health service.
• Discounts with over 800 popular retailers.
• Digital GP service.
• Study support may be available for job-related qualifications.
• Competitive maternity & paternity leave and flexible return to work options.
• Cycle to work scheme.

Does this opportunity excite you but you’re not 100% sure if you meet all the requirements for the role? Or are you concerned that ‘normal’ office hours aren’t possible given your personal circumstances? Whilst we can’t accommodate every flexible working request, we’ll try to find a practical solution. So why not engage with us and find out more about this role?

If this role isn’t quite what you’re looking for but are keen to be contacted about opportunities at Southern Water, you can register your details here: Introduce Yourself (myworkdaysite.com)

Our customers are at the heart of everything we do, because delivering water for life is our core purpose. To achieve this, we need 24/7 support in place to resolve incidents quickly and efficiently. All our employees understand the importance of out-of-hours incident support – because when problems appear, fixing them is our top priority.

That’s why our people join together and support when and however needed to make sure our customers get the service they deserve. Joining the Southern Water family means you’ll become part of our incident support team. During your interview, your manager will speak to you about any incident support rotas that apply to your position.

Privacy Statement:

Please note: If you are an existing Southern Water employee, you will need to confirm within your application that your Manager is aware of your application.

All applicants must be eligible to live and work in the UK. You will need to provide evidence of eligibility (e.g. a passport or long birth certificate and proof of NI) and current proof of address (dated within the last 3 months), will be required as part of the recruitment process. If you do not meet these criteria, your application will not be considered.