Business Analyst

Careers Plus; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

A prominent IT consulting firm is looking for an IT Business Analyst Consultant to drive IT and digital transformation projects across various client sites, predominantly in the North West. The role demands 5–6 years of relevant experience, encompassing project scope definition, requirements gathering, and stakeholder facilitation. Candidates should possess technical expertise in systems like Microsoft Dynamics 365 and demonstrate strong collaboration and relationship-building skills. This position includes a competitive salary and benefits, with some remote work flexibility.

Benefits

Competitive salary

Profit share bonus

Employee assistance programme

Company pension scheme

Life assurance

Qualifications

• 5–6 years of experience in an IT-oriented environment, particularly in service management or operations.
• Hands-on expertise in relevant software tools and systems.
• Familiarity with Agile, Lean, SDLC, and Kanban methodologies.

Responsibilities

• Define project scope, manage change, and challenge business requirements.
• Conduct requirements gathering and analysis.
• Facilitate interviews and workshops with customers.
• Create and maintain project documentation and process flow diagrams.
• Conduct efficiency reviews and recommend improvements.

Skills

Proactive problem-solving

Stakeholder management

Facilitation skills

Agile methodologies

Technical project leadership

Tools

Microsoft Dynamics 365

SAP

HR Workday

CRM and ERP Systems

Job description

IT Business Analyst Consultant

Location : Client sites across the North West with some flexibility for remote work depending on project/client needs

Contract Type : Permanent, Full-time (5 days per week)

Salary & Benefits : Competitive salary, profit share bonus, employee assistance programme, company pension scheme, and life assurance

We are recruiting on behalf of one of our valued clients—a market‑leading provider of IT Project Management Services—who are seeking an IT Business Analyst Consultant to join their dynamic team.

The Role

• As an IT Business Analyst Consultant, you will play a pivotal role in delivering a variety of IT and digital transformation projects. Your responsibilities will include: Defining project scope, managing change, and challenging business requirements constructively
• Conducting requirements gathering, including “As Is” and “To Be” analysis
• Facilitating one‑to‑one interviews and workshops with customers
• Creating and maintaining process flow diagrams, business requirements, and project documentation
• Performing process and functional efficiency reviews and recommending improvements
• Defining and managing business and systems requirements
• Producing progress and health‑check reports
• Supporting the design, testing, and implementation of new processes and systems

About You

• You are a proactive and experienced IT Business Analyst Consultant with a strong track record of leading complex technical projects. You will bring: 5–6 years of experience in an IT‑oriented environment, ideally in a service management or operations role within a technology‑driven setting
• Hands‑on expertise in any of the following: Microsoft Dynamics 365, SAP, HR Workday, CRM and ERP Systems
• Familiarity with methodologies such as Agile, Lean, SDLC, and Kanban
• A deep understanding of the product development lifecycle
• Strong facilitation skills to drive collaboration in workshops and meetings
• Experience supporting product owners to ensure delivery aligns with organisational goals
• Excellent stakeholder management and relationship‑building skills

Additional Requirements

You must be eligible to drive in the UK and have access to a vehicle

You must already hold the right to work in the UK (our client is unable to offer visa sponsorship)