Business Analyst

Deloitte - Recruitment; Manchester; On-site; GBP 40,000 - 70,000; Full time

Job summary

A global consulting firm is seeking Business Analysts to support multiple workstreams, including data analytics, operations, and customer communications. Candidates should have strong analytical skills, experience in BI tools, and the ability to manage stakeholder communication effectively. Roles involve translating complex business needs into data solutions and operational plans, making this an exciting opportunity for detail-driven professionals eager to shape strategic decision-making processes.

Qualifications

• Significant experience working with Data / MI / Planning / Forecasting.
• Experience documenting plans and tracking project progress.
• Proven experience as a Business Analyst within risk, compliance, legal or regulatory environments.

Responsibilities

• Translating business needs into requirements for data solutions.
• Creating detailed process maps using recognised standards.
• Conducting analyses of risk, compliance and legal requirements.
• Drafting customer communication plans and strategies.

Skills

Data analysis

Business intelligence tools

Stakeholder management

Process mapping

Risk analysis

Communication strategy development

Tools

SQL

Visio

Excel

BI platforms

Job description

Job Description

Role: Business Analyst Roles – see below for specific details

Location: Hybrid, 2-4 days per week in East London or Manchester

Start: ASAP, likely 2026

Duration: 6 months initially, plus likely extension (Inside IR35)

This is an exciting opportunity to be part of a Deloitte team supporting the delivery of a large-scale remediation programme.

Business Analyst – Data / MI / Planning / Forecasting

We are seeking a h ighly analytical and detail driven BA with significant experience working with Data / MI / Planning / Forecasting

Key Responsibilities

• Translating business needs into clear requirements and supporting the delivery of data solutions, dashboards and reporting capabilities.
• Analysing existing MI tools, planning processes and data flows, identifying gaps and improvement opportunities.
• Analysing complex datasets to validate requirements and assess data quality.
• Translate business logic into operational MI and planning datasets.
• Validate outputs such as dashboards, reports and planning models to ensure accuracy.
• Demand planning as an input into integrated business planning (IBP) and driving the end-to-end supply chain.
• Generating business value from data and analytics.

About you

• Familiarity with BI tools and data manipulation tools for analysis.
• Exposure to data governance, data quality frameworks.
• Experience working on transformation programmes.
• Experience developing driver-based monthly forecasts, reviewing and adjusting these forecasts, and measuring monthly demand plan performance.
• Experience preparing value forecasts from volume forecasts, optimizing forecast parameters, and facilitating reviews with cross-functional teams.

Business Analyst – Operations

We are seeking an BA working in operations with experience documenting plans, tracking plans, progress maps and guidance.

Key Responsibilities

• Creating detailed process maps using recognised standards (i.e. Visio diagrams)
• Producing operational plans and delivery timelines
• Supporting the operations workstream in shaping deliverables, tracking progress and managing risks.
• Working with cross functional teams (Operations, Data, IT, Change) to ensure alignment of deliverables.
• Supporting the roll out and embedding new processes including governance to ensure compliance.

About you

• Must be organised, structured and able to manage multiple priorities.
• You will excel at breaking down complex processes and turning them in to clear structured documentation.
• Experience using tools such as Visio (or similar).
• Methodical approach with strong attention to detail.

Business Analyst – (Data workstream, Complex reporting)

We are seeking an experienced Business Analyst with a deep understanding of data, analytics and complex reporting. This role is ideal for someone who can transform raw information into powerful insights, shape data driven processes and support strategic decision making across the organisation.

Key Responsibilities

• Designing, building and maintaining complex reports, dashboards and analytical models.
• Working with large and varied datasets to produce accurate, meaningful insights.
• Partnering with stakeholders to understand reporting and data needs, translating them into clear actionable requirements.
• Mapping data flows, improving data and reporting processes.
• Collaborating with cross functional teams to deliver aligned insightful reporting.

About you

• You will thrive on solving complex problems and will bring a mix of technical expertise and a structured approach.
• Significant experience working with data and producing complex reporting.
• Highly proficient in reporting and analytical tools (e.g. Excel, SQL, BI platforms, data visualisation tools).
• Strong stakeholder management with the ability to challenge, influence and guide.

Business Analyst - Tech workstream (Tech background)

We are seeking a highly skilled Technical Analyst to join our team. In this role you will help shape solutions that are robust, scalable and you will be a key part in translating business needs in to clear technical requirements and ensuring effective delivery across projects.

Key Responsibilities

• Translating business challenges into technical specifications, user stories and process flows.
• Supporting solution design, including system integrations, data flows and technical architecture.
• Collaborating with Engineers, Developers and product teams.

About you

• You will be an analytical, detail orientated professional with a strong understanding of both business processes and technical systems.
• Proven experience as a Technical Business Analyst or similar role.
• Hands on familiarity with tools such as SQL or API, or other documentation tools.

Business Analyst - Risk compliance and legal workstream

Are you a detail driven Business Analyst with a passion for risk, compliance and legal governance? Do you thrive in a fast-paced project environments and how to keep a Project Manager organised, informed and on track?

You will act the central point of clarity and coordination ensuring all regulatory ad level requirements are identified documented and embedded into project delivery, while keeping the PM aligned to his key milestones.

Key Responsibilities

• Conducting detailed analysis of risk, regulatory, compliance and legal requirements.
• Tracking issued, risks, dependencies and deliverables.
• Ensuring governance standards, documentation quality and audit readiness are maintained.
• Challenging assumptions, identifying gaps to ensure requirements remain aligned to the business outcomes.
• Keeping the Project Manager on track by monitoring milestones, surfacing blockers.

About you

• Proven experience as a Business Analyst within risk, compliance, legal or regulatory environments.
• Strong understanding of risk frameworks, governance and control processes.
• Experience supporting Project Managers or project leads in complex programmes.
• Ability to manage multiple stakeholders.

Business Analyst – Customer Communications

Are you a strategic thinker with a flair for customer communications? Do you enjoy turning complex project change in to clear, actionable messaging that engages customers? We are seeking a Business Analyst to join our customer communications workstream, driving communication strategies, planning and tracking activity.

You understand the power of clear communication and can translate complex changes into simple, engaging messaging.

Key Responsibilities

• Drafting, maintaining and managing customer communication plans, ensuring clarity and consistency.
• Tracking all communication activity across channels, maintaining dashboards, logs and reporting for stakeholders.
• Mapping customer journeys and communication touchpoints to identify gaps and opportunities for improvement.
• Working with SME’s, marketing, digital and operational teams and ensure messages are accurate and actionable.
• Facilitating workshops and stakeholder meetings to capture requirements and validate comms plans.

About you

• Proven experience as a Business Analyst, ideally within customer communications, CX or marketing projects.
• Experience developing communication strategies and drafting communication plans.
• Strong documentation and tracking skills, including dashoards, logs and activity reporting.
• Ability to work with multiple stakeholders and influence.