Business Analyst

Link Group; Leeds; Hybrid; GBP 35,000 - 50,000; Full time

Job summary

A global financial services provider is looking for a Business Analyst to join their Share Plans team in Leeds. The role involves working on business analysis to support project outcomes and enhancements. Candidates should have at least 2 years of experience in business analysis, strong communication skills, and the ability to manage stakeholders effectively. This position offers a hybrid work model and a variety of employee benefits.

Benefits

26 days annual leave

Health and wellness benefits

Employee recognition programme

Company Pension Scheme

Medical insurance

Life Assurance

Paid parental leave

Qualifications

• Demonstrable experience in business analysis within financial services.
• Ability to articulate information effectively.
• Experience in building positive relationships with stakeholders.

Responsibilities

• Detail every process within Share Plans.
• Prepare business requirements documents.
• Define and manage project plans and deliverables.

Skills

Business Analysis

Communication skills

Stakeholder management

Analytical skills

Problem-solving skills

Organisational skills

Presentation skills

Education

2+ years as a Business Analyst

Tools

Microsoft Office

Job description

Job Description

The Fixed Term Business Analyst will join the Share Plans team for 12 months, based on a hybrid basis from our stunning city centre office in Leeds. You'll work closely with the business to provide high quality business analysis and requirements for organisational change, projects and enhancements, in order to support the business in the delivery of high-quality project outcomes. The Business Analyst will lead workshops with the business to define the Target Operating Model, including documenting processes, procedures, defining roles and responsibilities, reviewing residual risks/controls and documenting business requirements for any tech changes that may be required.

Benefits

• 26 days annual leave, plus a wellbeing day, a volunteer day and bank holidays
• Health, wellbeing and lifestyle rewards that can be tailored to support you and your family. Everything from: Employee Assistance Programme; Discounts on retail and socialising; Travel and technology; cycle2work scheme; A host of gym and fitness subscriptions
• Appreciate programme: Employee recognition programme
• Company Pension Scheme
• Medical insurance
• Life Assurance
• Paid Maternity, Paternity, Adoption Leave, Shared Parental Leave

What you need

• At least 2 years' demonstrable experience as a Business Analyst, preferably within Financial Services, to enable you to hit the ground running
• Exceptional verbal and written communication skills, with the ability to listen and disseminate and articulate information effectively
• An ability to build and maintain positive working relationships with a variety of stakeholders at all levels
• Strong analytical and problem‑solving skills, with the ability to see the bigger picture
• Great facilitation and presentation skills
• Excellent organisational and planning skills, with an ability to think and work independently and autonomously
• A personable and professional manner with strong business and commercial awareness, a client‑focused attitude and an exceptional customer service ethic
• The confidence to challenge professionally at all levels of the business whilst influencing outcomes
• In‑depth knowledge and understanding of processes and Share Plans would be advantageous
• An exceptional ability to apply practical thinking and use data to solve business problems
• Proficient knowledge of Microsoft Office, including Outlook, Excel, Word and PowerPoint

Day to Day

• Detail every process within Share Plans, reviewing and dissecting 'As Is' process and establishing the necessary changes required to ensure optimal 'To Be' processes are defined
• Prepare comprehensive business requirements documents that meet the needs of business stakeholders and achieve operational best practice
• Directly analyse and discuss targeted business requirements that are fit for purpose
• Define and manage the plan to ensure deliverables are completed within agreed timescales and are in accordance with agreed client specifications
• Diligently follow‑up on any outstanding issues with business users to ensure that the project and change initiatives are closed out promptly
• Actively support Technical Analysts in the completion of technical specifications and participate in solution design
• Support the solution implementation to ensure it reflects all the agreed requirements and supports defect management, including any change requests that may emerge
• Provide input into the development of training needs, procedures and business readiness plans to ensure smooth implementation
• Manage post‑implementation support to minimise disruption to the business
• Review team working practices and procedures to identify opportunities to improve quality and productivity
• Drive business improvements through visibility of ongoing quality issues and initiatives
• Identify Risks, Issues, Assumptions and Dependencies with mitigating actions where applicable

The above list of key accountabilities is not an exhaustive list and may change from time‑to‑time based on business needs.

About Us

MUFG Pension & Market Services is a global, digitally enabled business that empowers a brighter future by connecting millions of people with their assets – safely, securely and responsibly. Through our two businesses MUFG Retirement Solutions and MUFG Corporate Markets, we partner with a diversified portfolio of global clients to provide robust, efficient and scalable services, purpose‑built solutions and modern technology platforms that deliver world‑class outcomes and experiences.

A member of MUFG, a global financial group, we help manage regulatory complexity, improve data management and connect people with their assets, through exceptional user experience that leverages the expertise of our people combined with scalable technology, digital connectivity and data insights.

About the Team

Our MUFG Corporate Markets division provides clients with a comprehensive corporate market offering that connects issuers to their stakeholders. Our uniquely integrated range of corporate markets capabilities includes shareholder management and analytics, stakeholder engagement, share and unit registry, employee share plans, and digital and print communications. We also offer company secretarial support, as well as various specialist offerings such as insolvency solutions. We operate in twelve countries throughout Australasia, Asia, Africa, the Middle East, United Kingdom and Europe.

Our teams combine a wealth of industry experience with a rigorous focus on client management to deliver a premium service underpinned by market‑leading digital technology provided by our Technology division.

MUFG Pension & Market Services is building a dynamic, client‑focused, caring and inclusive culture that is built on the foundations of an entrepreneurial spirit, effective risk management, empathy and trust, and underpinned by its core values.

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of the MUFG Pension & Market Services journey and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities/disabilities, religious or political belief, marital or family status or carers responsibilities.

Candidates must have the relevant work rights to be considered for an opportunity at MUFG Pension & Market Services. Successful applicants will be required to complete background screening prior to commencement of employment.