Business Analyst

Proactive Appointments; England; On-site; GBP 51,000 - 60,000; Full time

Job summary

A technology-focused staffing firm seeks an experienced IT Business Analyst in Telford, Shropshire to join their Group IT function. This role bridges business needs and IT solutions, requiring collaboration with stakeholders to analyze requirements and support initiatives. Key responsibilities include analyzing business requirements, conducting fit-gap analysis, and producing essential documentation. Ideal candidates should have strong analytical skills and experience with agile methodologies. The position offers a salary up to £60,000 per annum with a flexible onsite working pattern.

Qualifications

• Experience in business analysis and requirements gathering.
• Proficiency in producing documentation and process flows.
• Ability to support projects with agile methodologies.

Responsibilities

• Analyse business requirements and support continuous improvement initiatives.
• Carry out fit-gap analysis, system analysis, and fault diagnosis.
• Produce documentation including business requirements and functional specifications.

Skills

Analytical skills

Collaboration

Agile methodologies

Documentation

Application configuration

Job description

IT Business Analyst

Location: Telford, Shropshire Salary: Up to £60,000 per annum Working Pattern: 2–3 days per week onsite

Our client is looking for an experienced IT Business Analyst to join their Group IT function based in Telford. This role is focused on business applications and plays a key part in bridging the gap between business needs and IT solutions.

You’ll work closely with stakeholders across the organisation to analyse requirements, support change initiatives, and ensure applications deliver real value. This is a hands‑on role suited to someone analytical, collaborative, and comfortable working in an onsite environment.

Key Responsibilities

• Analyse business requirements and support continuous improvement initiatives
• Carry out fit-gap analysis, system analysis, and fault diagnosis
• Produce documentation including business requirements, functional specifications, and process flows
• Support projects using agile and structured methodologies (e.g. WRICEF)
• Configure applications, create and execute test plans, and validate solutions
• Provide application support, user guidance, and training
• Create knowledge articles and how-to documentation
• Act as an application owner or solution lead, supporting systems end to end

About You