Business Administrator Apprentice

N5 SECURITY LTD; Romford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A growing security company in Romford is seeking an Admin Apprentice to assist with various administrative tasks and provide professional support to the team. You will receive training and guidance to build a strong foundation for your career in business administration. Responsibilities include welcoming staff, maintaining records, and managing communications. Ideal candidates will have good communication skills, basic IT abilities, and a positive attitude towards learning. Full training and support will be provided, along with a recognised qualification.

Benefits

Full training and support throughout your apprenticeship

Opportunity to gain a recognized qualification

Friendly and supportive work environment

Career development opportunities

Discount shopping

Qualifications

• Positive attitude and willingness to learn.
• Good communication and interpersonal skills.
• Organised and able to manage time effectively.
• Basic IT skills (Microsoft Office or similar).
• Reliable, proactive, and a team player.

Responsibilities

• Assist with various administrative tasks to keep the office organized.
• Welcome staff and visitors professionally.
• Maintain and update trackers and records accurately.
• Answer phone calls and handle communications.
• Support with ad hoc tasks and projects as needed.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Administrative skills

Team working

Initiative

Education

GCSE in 5 subjects including maths & English (grade 5)

A Level in any subject (grade C or above)

Level 3 Business Administrator Standard

Tools

MS Office or equivalent packages

Job description

As an Admin Apprentice, you will assist with a variety of administrative tasks, helping to keep our office organised and efficient. You'll receive training and guidance to develop your skills and build a strong foundation for your career. Your primary duties and responsibilities will include:

• Welcome and assist staff and visitors in a professional manner.
• Support with collecting and checking documentation for compliance.
• Help maintain and update trackers and records accurately.
• Answer phone calls and handle communications promptly and professionally.
• Assist with managing office supplies and inventory.
• Carry out basic filing and organisation of office documents.
• Provide support with ad hoc tasks and projects as needed.
• Ensuring that the policies of the company are observed, and that good practices are encouraged, particularly in the areas of Health & Safety, Equal Opportunities, and confidentiality

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by the organisation which is relevant to your post within the company to meet the overall business objectives.

• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
• Level 3 Business Administrator Standard Apprenticeship Standard
• Level 2 Functional Skills maths and English if equivalents are not already achieved
• You will also develop the skills, knowledge and behaviours required to work within an office environment

This apprenticeship is delivered online in the workplace and 20% of your working time will be dedicated to training and learning new skills. You will be allocated a tutor who will provide you with personal support and assessment at pre-arranged times. Assessment is through a variety of methods including observations in the workplace, witness testimonies, product evidence and professional discussions.

We're looking for a hardworking, motivated and reliable apprentice to join our growing team, ready to learn all aspects of our business while working toward a Level 3 Business Administration qualification. We'll be there to support you every step of the way on this rewarding career path.

• Positive attitude and willingness to learn
• Good communication and interpersonal skills
• Organised and able to manage time effectively
• Basic IT skills (Microsoft Office or similar)
• Reliable, proactive, and a team player
• Previous work experience is essential, GCSE in:

5 subjects including maths & English (grade 5), A Level in: Any subject (grade C or above) Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Administrative skills
• Team working
• Initiative

Other requirements

• Ensure you can travel to the workplace on a daily basis
• Previous work experience is essential
• Applicants must be highly literate with excellent communication skills

The vacancy may close early if the right applicant is found - so apply early.

N5 Security Ltd is a growing, professional security company based in Romford, Greater London, delivering high-quality security and support services to a wide range of clients. We pride ourselves on reliability, professionalism, and putting people first - both our clients and our staff. Founded in 2021 we may be a young company, but our management team is full of experience and expertise. With over 40 years of high-level security and events management within the Leadership Team we know how to provide security solutions that mitigate your unique challenges and provide service excellence for your stakeholders. We offer security services for retail, corporate, events, and construction. Our progress shows our commitment to improving security and meeting our clients' needs. Our mission is to provide tailored security services to give our clients the best possible experience whilst keeping their people, assets and properties safe. We strive for continuous improvement by being innovative, improving safety, and always reviewing emerging technology and industry developments. Our vision is to grow, improve our technology, and work closely with our clients to address modern security challenges.

• Full training and support throughout your apprenticeship
• Opportunity to gain a recognised qualification
• Friendly and supportive work environment
• Career development opportunities
• Discount shopping