Business Administration Apprenticeship

Manchester Arndale; Greater London; On-site; GBP 10,000 - 20,000; Full time

Job summary

A leading facilities management company in the Greater London area is seeking a Business Administration Apprentice to provide effective support while achieving a Modern Apprenticeship qualification. Responsibilities include assisting with various administrative tasks and reporting requirements, processing engineers' timesheets, and preparing management reports. The ideal candidate should have a minimum of National 5 in English, proficiency in Microsoft Office, and excellent communication skills. This apprenticeship offers a full-time role with a Monday to Friday work pattern.

Qualifications

• Minimum of National 5 or equivalent in English and a second related subject.
• An understanding of the general workings of an office environment.
• Proficiency in the use of Microsoft Outlook and the Microsoft Office suite.
• Ability to learn and use IT software.
• Excellent communication skills.
• Excellent organisational skills.
• Customer service experience (desirable).

Responsibilities

• Provide flexible and efficient business administration support.
• Assist with reporting requirements and purchase orders.
• Prepare and produce management reports.
• Administer Planned Preventative Maintenance and Engineer report sheets.
• Process/administer Engineers' timesheets and expenses.
• Upload contractual documents into the Maintenance Management System.
• Communicate information clearly in various formats.
• Assist in continuous improvement measures.
• Schedule PPMs and Reactive tasks.

Job description

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

An apprenticeship with OCS Group provides individuals with an opportunity to work and learn with our work‑based training programmes. The majority of the training is provided ‘on the job’ with the remainder provided by local colleges.

As a Business Administration Apprentice, you will provide flexible, effective and efficient business administration support, whilst working towards achieving a Modern Apprenticeship qualification in Business Administration at either Level 2 (SCQF Level 5) or Level 3 (SCQF Level 6).

You must reside in the London Borough of Croydon.

Key Responsibilities

This role is designed to support the contract team with day‑to‑day administrative tasks. You should expect to undertake the following duties:

• Assist with reporting requirements.
• Assist with purchase order raising for materials and sub‑contractor orders, process purchase ledger invoices, and raise quotations.
• Ensure the timely preparation, production and collation of regular and ad‑hoc management reports.
• Administer Planned Preventative Maintenance (PPM) and Engineer report sheets, and report on identified defects.
• Process/administer Engineers' timesheets, expenses, and uniform/tool requirements.
• Upload contractual documents, including PPM reports, service reports, sub‑contractor service reports and quotations, into the Maintenance Management System (Maximo).
• Ensure all information is always conveyed in a clear manner (written, verbal and numerical).
• Assist in the identification and implementation of continuous improvement measures.
• Assist in the allocation and scheduling of PPMs and Reactive tasks, and arrange permits to ensure completion.
• Carry out ad‑hoc data analysis, and associated presentation, for stakeholder.

Essential Hiring Criteria

• Minimum of National 5 or equivalent in English and a second related subject.
• An understanding of the general workings of an office environment.
• Proficiency in the use of Microsoft Outlook and the Microsoft Office suite.
• Ability to learn and use IT software.
• Excellent communication skills.
• Excellent organisational skills.
• Customer service experience (desirable).

Work Pattern

• 40 hours per week
• Monday - Friday, 8am - 5pm

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.