Business Administration Apprentice (XN02)

NHS; Leeds; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prominent healthcare provider in Leeds is seeking a motivated Business Administration Apprentice to support the Pharmacy Invoicing Team. This role provides high-quality administrative support and is ideal for individuals with no prior experience. Apprentices will receive comprehensive training towards a nationally recognized qualification, setting a solid foundation for a rewarding career in healthcare. The supportive environment encourages professional growth and career advancement within the NHS.

Benefits

Competitive wage

Pension scheme

Structured apprenticeship programme

Substantial tutor support

Responsibilities

• Provide high-quality general administrative duties.
• Monitor shared email inboxes and print new invoices.
• Organise and archive delivery notes and invoices.
• Learn and apply administration practices and standards.
• Work as a team player with excellent communication skills.

Skills

Motivated with the ability to work as part of a team

Professional attitude and behaviour

Basic Keyboard Skills

Good time keeping

Education

Level 1 Functional Skills in Literacy and Numeracy

Job description

Business Administration Apprentice (XN02)

Joinus as a Band 2 Pharmacy Business Administration Apprentice at Leeds TeachingHospitals NHS Trust

Contract:Fixed-term for 15 months

Hours:Full-time - Monday to Friday

Anexciting opportunity has arisen for an enthusiastic, hardworking, andmotivated individual to join our friendly Pharmacy Invoicing Team as aBusiness Administration Apprentice within Medicines Management & PharmacyServices (MMPS)

Thisis an exciting opportunity for caring and compassionate individuals to begina rewarding career in healthcare. As aBand 2 apprentice, you will combine practical training with study, workingtowards a nationally recognised qualification while supporting our dedicatedteams.

Thisrole is a perfect entry point for those with little to no previousexperience, offering a comprehensive training programme to help you developthe skills and confidence needed for a successful career in the NHS.

Main duties of the job

Whatyou'll do

Provide high-quality generaladministrative duties to ensure smooth running of the department.

Monitoring shared email inboxes andprinting of new invoices received.

Organisation and archiving ofdelivery notes and invoices.

Learn and apply administrationpractices and standards in a supportive environment.

Work as a team player withexcellent communication and organisational skills.

Contribute to providing a highstandard of care to our patients.

Whatwe're looking for

Values: We are looking formotivated and compassionate individuals who share our commitment to providingexcellent patient care.

Maths and English: If you don'thave GCSEs in maths and English, we will support you to gain these skillsthrough functional skills qualifications as part of your apprenticeship.

Eligibility: You must be over 16years old to apply and meet the government's eligibility criteria forapprenticeships.

Whatyou can expect from us

Supportive environment: We offer astructured apprenticeship programme with substantial tutor and employersupport.

Career pathway: Many of ourapprentices go on to permanent roles and progress to higher-levelapprenticeships.

Training: You will receive free andcomprehensive training from our dedicated team.

Benefits: As an NHS employee, youwill receive a range of benefits, including a competitive wage and pensionscheme.

Readyto start your journey?

About us

MMPSis a forward thinking department that values the contribution of all ourstaff. There are plenty of opportunities to progress within different areasof our pharmacy services should you wish to.

MMPSis recognised in the organisation for our collaborative working and wecontinuously support our workforce to develop to their potential indelivering the best patient care.

LeedsTeaching Hospitals is committed to our process of redeploying 'at risk'members of our existing workforce to new roles. As such, all our job advertsare subject to this policy and we reserve the right to close, delay or removeadverts while this process is completed. If you do experience a delay in theshortlisting stage of the recruitment cycle, please bear with us while thisprocess is completed, and contact the named contact if you have anyquestions.

Job responsibilities

1. Routine processing of patient or other correspondence/ documentation, withindepartmental guidelines.
2. Opening and distribution of post
3. Maintain filing systems, ensuring documents are kept in good order
4. Enter and retrieve relevant information, including patient information, andother documentation from the appropriate electronic or manual administrationsystems.
5. Prepare patient or other documentation for processing, including scanning,faxing, photocopying and filing.
6. Report and respond to any system faults and errors.
7. Answer routine telephone and in-person queries in a polite and helpful mannerreferring calls and callers as necessary to appropriate senior staff.
8. Ensure that requests for information are dealt with in an efficient andtimely manner.
9. Ensuring the safe handling of confidential documents to meet the requirementsof the Data Protection Act.
10. Follow Departmental/Trust disposal and destruction procedures of confidentialdocumentation, in line with Data Protection Act and Confidentiality.
11. Collect and deliver patient or other documentation/reports around Trust whenrequired.
12. Assist the member of staff responsible for stationary stock in ensuring anappropriate level is maintained.
13. Assisting to maintain high standards of service, including:
    • Maintain a safe working environment, reporting incidents, accidents,complaints
    • Understand the need to maintain and respect patient confidentiality
14. Such other duties as may be required from time to

Person Specification

Skills & behaviours

• Motivated with the ability to work as part of a team
• Professional attitude and behaviour
• Basic Keyboard Skills
• Good time keeping
• Able to work with agreed procedures and guidelines
• Able to work in a team

Experience

• Be aware of and demonstrate commitment to the Trust's departmental policies and procedures.
• Insight into duties and responsibilities of post.

Additional Requirements

• Able to fulfil Occupational Health requirements for the post (with reasonable adjustments if necessary), including clearance on blood borne viruses in compliance with Trust Policy

Qualifications

• Literate and numerate (to have the ability to obtain a pass in Level 1 Functional Skills in Literacy and Numeracy

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

Leeds Teaching Hospitals

Address

Leeds Teaching Hospitals Trust Moor House 125 Moor Road