Business Administration Apprentice

Veolia Environmental Services (Uk) Plc; Watford; On-site; GBP 23,000; Full time

Job summary

A global leader in environmental solutions is looking for a Level 3 Business Administration Apprentice in Watford. You will support operations, manage records, and develop key skills while earning £22,048 and gaining a nationally recognised qualification. The role involves liaising with partners and contributing to ecological transformation. Competitive benefits include 25 days holiday and health support.

Benefits

25 days holiday + bank holidays

Pension scheme

Retail discounts

Paid volunteer day

Health & wellbeing support

24/7 virtual GP

Ongoing training

Responsibilities

• Operate the weighbridge to record and document incoming and outgoing loads accurately.
• Manage filing and archiving of weighbridge records, including auditing with the Local Authority.
• Order and monitor PPE for operational staff and issue required stock.
• Record annual leave requests for accurate reporting to the Traffic Office.
• Liaise with external partners to ensure correct movement of recycling materials.
• Assist the Contract Manager with periodic stocktaking.
• Take minutes during contractual meetings.
• Write letters or emails, create proposals, perform financial processes, record and analyse data.
• Produce accurate records and documents including emails, letters, files, payments, reports and proposals.
• Make effective decisions based on sound reasoning and deal with challenges in a mature way.
• Build and maintain positive relationships within their own team and across the organisation.

Skills

Communication skills

IT skills

Attention to detail

Organisation skills

Customer care skills

Problem solving skills

Presentation skills

Administrative skills

Number skills

Analytical skills

Logical

Team working

Creative

Initiative

Patience

Education

GCSE in English (grade Level 4-9)

GCSE in Maths (grade Level 4-9)

Job description

Job Overview

Join Veolia as a Level 3 Business Administration Apprentice in Watford! Earn £22,048 while gaining a nationally recognised qualification. Support operations, manage records, liaise with partners, and develop key skills. Apply now and start your career in ecological transformation.

Responsibilities

• Operate the weighbridge to record and document incoming and outgoing loads accurately.
• Manage filing and archiving of weighbridge records, including auditing with the Local Authority.
• Order and monitor PPE for operational staff and issue required stock.
• Record annual leave requests for accurate reporting to the Traffic Office.
• Liaise with external partners to ensure correct movement of recycling materials.
• Assist the Contract Manager with periodic stocktaking.
• Take minutes during contractual meetings.
• Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
• Produces accurate records and documents including emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
• Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
• Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
• Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themselves to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best‑practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem‑solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
• Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
• Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.

Qualifications

Share if you have other relevant qualifications and industry experience. The apprenticeship can be adjusted to reflect what you already know.

• GCSE in English (grade Level 4-9)
• GCSE in Maths (grade Level 4-9)

Key Skills

• Communication skills
• IT skills
• Attention to detail
• Organisation skills
• Customer care skills
• Problem solving skills
• Presentation skills
• Administrative skills
• Number skills
• Analytical skills
• Logical
• Team working
• Creative
• Initiative
• Patience

Benefits

Join Veolia, a global leader in environmental solutions and sustainability! We’re on a mission to transform how the world manages waste, water, and energy—helping communities and businesses protect natural resources and create a cleaner, greener future. Proudly listed in The Sunday Times Best Places to Work 2024, we offer a supportive, inclusive culture where you can thrive and make a real impact.

Enjoy 25 days holiday + bank holidays, a pension scheme, retail discounts, a paid volunteer day, health & wellbeing support, 24/7 virtual GP, and ongoing training to help you reach your full potential.