Business Account Manager - Costco, Vending & Buying Groups

pladis; Greater London; On-site; GBP 40,000 - 60,000; Full time

Job summary

A fast-growing global confectionery company in Greater London is seeking a Business Account Manager to manage key accounts including Costco and Vending. The role requires building strong relationships, creating account plans, and achieving sales targets. The ideal candidate should have validated customer-facing experience, negotiation skills, and a problem-solving mindset. This position offers a range of benefits including an annual bonus scheme and private medical insurance, promoting a collaborative and inclusive work environment.

Benefits

Annual Incentive Plan

Private medical insurance

25 days plus bank holidays

Cycle to work scheme

Access to training and development opportunities

Qualifications

• Validated experience in a customer-facing role and handling difficult conversations.
• Proven ability to work both autonomously and part of a team.
• Strong creative thinking to overcome challenges.

Responsibilities

• Build relationships with buyers across biscuits and snacks categories.
• Create and implement account plans aligned to sales strategies.
• Forecast and achieve monthly sales and profit targets.

Skills

Customer relationship management

Negotiation skills

Problem solving

Creativity

Attention to detail

Job description

Want to help us bring happiness to the world? Want to join an ambitious and fast growing global biscuits and confectionery business investing heavily in iconic global brands, infrastructure and people? Then this is the place for you.

As proud bakers and chocolatiers and custodians of iconic global brands, we don’t compromise on the quality of ingredients in our products or on the people we hire. We are looking for entrepreneurial spirits who share our passion for bringing happiness to our consumers and who embody our Winning Traits.

To succeed at pladis you need to be purpose-led , resilient and positive to succeed here because we expect pace and agility , we insist on collaboration and demand accountability. If that is your thing, then pladis offers global ambition, a clear Vision and roadmap for success, challenge, and unrivalled opportunities to learn and make an impact

Click “Apply” to get started.

Site Introduction

In 2021, pladis proudly opened the doors to our vibrant global hub, the MIU Campus. Located in the heart of Chiswick Park, West London. Just a short 5-minute walk from Gunnersbury Station, our campus is nestled within 33 acres of beautifully landscaped gardens, offering a welcoming and inspiring environment for all. Chiswick Park is home to both our UK and Global Corporate teams, bringing together diverse teams across the business.

What will this role achieve?

The UK Customer Team at pladis employs approximately 150 people across functions including account management, category management and customer marketing and is accountable for the delivery of the commercial budgets across the UK, split into three channels: Grocery; Convenience & Impulse; and Discounters.

As Business Account Manager, you will be fully responsible for the communication and execution of the pladis UK Sales agenda across the high-profile accounts of Costco, Vending & Wholesale Buying Groups.

What will be your key deliverables?

• Build “winning” relationships with all buyers across biscuits & snacks categories, through regular customer meetings.
• Build an account plan that is aligned to the Wholesale Channel sales agenda to hit Budget with Customer(s).
• Build, gain internal alignment & agree an optimal terms package that drives sales, share, feature & distribution gains across customer(s) for pladis.
• Implement the plan with Customer using negotiation skills, creativity and energy to land initiatives.
• Forecasting and delivery of monthly sales and profit targets.
• Own the growth agenda in Customer(s) by identifying & unlocking incremental sales opportunities.
• Review the efficiency of all Biscuits and Snacks promotions and make recommendations on strategic direction.
• Support the pladis Shopper Marketing team in activating campaigns with Customer(s).

Bring your experience!

Essential

• Validated experience in a customer facing role and handling tough conversations
• Drive and creativity to challenge the status quo internally and externally
• Working autonomously and as part of a team towards a common goal
• Problem solving and solution orientated
• Eye for detail to hold the customers to account vs internal forecasting

Desirable

• Negotiation training & experience
• Creative flare to turn challenges into opportunities
• Branded experience (as opposed to Retailer Brand).

What will the interview process be?

• Initial Telephone call with Talent Acquisition
• 1st stage interview – 45 minutes competency-based interview based on our company values and your experiences.
• 2nd stage interview – 60 minutes – a technical interview to understand your skill set/case study or presentation interview.

pladis does also use both Psychometric and Aptitude tests to support our processes so you may be asked to complete these as part of your process. Some processes may differ, but we will keep you updated!

What does pladis offer you?

• Annual Incentive Plan (AIP)– this is the business’s annual bonus scheme.
• Opportunity to self-enrol into Health Cash Plan
• Private medical Insurance (if eligible by grade)
• Enhanced parental leave and a supportive phased return-to-work program to help colleagues balance family and career.
• Stakeholder Pension Scheme
• Life Assurance Cover ~ upon enrolment to Stakeholder Pension Scheme
• 25 days + bank holidays
• Holiday Enhancement Scheme
• 1 Volunteering Day per year
• Cycle to work scheme
• Discounted gym membership – Carlisle and Chiswick only
• Discount and Cashback Scheme – make your everyday spending work hard for you on major high street brands, supermarkets and services
• Access to Employee Assistance Programme
• Financial Wellbeing Support
• Access to great training and development opportunities

Our Values

Purpose led – We’re energised and guided by our purpose to bring happiness with every bite

Agile – We’re ever evolving, we never stand still, always improving for our customers and our consumers.

Positive – We’re highly motivated optimistic, courageous, and we inspire each other to be better

Resilient - We’re persistent in the face of setbacks, quick to adapt, learn and move forward

Collaborative – We gain strength from operating as one pladis, winning and succeeding together

Best mix of ingredients

pladis is an equal opportunities employer, like every great recipe we’re a thoughtful mix. A happy and inclusive place to work that’s as diverse as our consumers and the communities we support, live and work in, all around the world. Where every voice is heard, and difference is celebrated. Where fresh perspectives and new ideas help us grow and thrive.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform key job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

pladis is an Equal Opportunity Employer, committed to hiring a diverse workforce. All openings will be filled based on qualifications without regard to race, color, sex, sexual orientation, gender identity, national origin, marital status, veteran status, disability, age, religion or any other classification protected by law.

We operate a strict Preferred Supplier List. If you are a recruitment agency and wish to submit candidate to be considered for this vacancy, you must have agreed to, and signed, our terms of business.
We will not accept CVs from any other sources other than those currently on our PSL. We will not pay a fee for any candidate that has not been represented by a provider on our PSL.