Building Automation Service Specialist

Siemens Mobility; Plymouth; On-site; GBP 35,000 - 62,000; Full time

Job summary

A global technology company is seeking a Service Specialist in Plymouth, UK, to perform tasks on automation and HVAC systems. This includes executing service strategies, responding to emergencies, and maintaining documentation. Candidates should have experience with electronic control or HVAC equipment and be able to work in a variety of conditions. This role offers a competitive salary range between $49,195 and $84,334 annually, influenced by individual qualifications and experience.

Qualifications

• 1+ year of experience servicing electronic control or HVAC equipment.
• Must be able to use hand tools; carry equipment up to 75 pounds.
• Must have a valid driver's license with limited violations.

Responsibilities

• Execute digitalization and standard service operations strategies.
• Respond to emergency service calls and provide instructions to customers.
• Maintain accurate documentation of services performed.

Skills

Electro-mechanical experience

User PC/software skill

Ability to work in various conditions

Experience with Microsoft Office

Willingness to work overtime

Education

High school diploma or state-recognized GED

Tools

HVAC equipment

Building automation systems

Microsoft Office

Job description

Overview

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. We are improving how we live, work, and move today and for the next generation! We know that the only way a business thrives is if our people are thriving. That’s why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Our Smart Buildings help to create efficient, safe, adaptable, and responsible environments. Our aim isn’t just about improving buildings; it’s about creating perfect places that improve people’s lives.

Transform the everyday with us!

Role: Service Specialist

Our Service Specialists perform assigned tasks on automation systems. Tasks include service agreement maintenance, projects, and on-call (time and material) service. Responds to emergency service calls as directed during regularly scheduled hours and after hours as needed. Our Service Specialists are the face of Siemens, and your expertise and regular interaction with the customer will help them save energy and money, as well as create a more sustainable future for our environment.

You will make an impact with these qualifications:

Responsibilities

• Execute digitalization and standard service operations strategies
• Work with multiple internal service team members including Service Sales, Client Service Managers, Service Coordinators, and RAM Digital Service Center personnel
• Follow safety requirements as outlined by Siemens and customers and successfully complete assigned training as outlined in the training path
• Follow mandatory policies, procedures, and standards; may coordinate with contractors on job sites; maintain tools and test equipment
• Support after hours during on-call rotation, respond to service calls (emergency and on-site) as assigned. Perform repairs as directed on all automation system types
• Be responsible for completing service ticket documentation per policy, follow and maintain preventive maintenance schedules
• Maintain complete and accurate documentation of services performed and generate reports within Siemens tools
• Provide instructions to customer personnel regarding proper system operations and assist with training
• Identify and report system discrepancies, suggest system upgrade opportunities, and may assist in pricing of repairs and upgrades to existing agreements; perform system checkout and startup on projects
• Work overtime when needed (compressed schedules may require extended hours)
• Work rotational on-call and/or minimal overnight travel
• Participate in job site final walk and/or final completion for systems-to-service turnover on assigned jobs; perform other duties as assigned

Qualifications

Basic Qualifications:

• 1+ year of experience servicing electronic control or HVAC equipment
• Electro-mechanical experience (either in a previous role or through education) and user PC/software skill
• Ability and willingness to work in a variety of circumstances, including climbing ladders, scaffolds, and high lift equipment, working in ducts, crawl spaces, roofs, basements, above ceilings, and in various conditions
• Must be able and willing to use hand tools, laptop, email, smartphone, and tablet as well as carry and move equipment and tools weighing up to 75 pounds unassisted
• Experience with Microsoft Office (Word, Excel, and Outlook)
• Ability and willingness to work overtime when needed
• Must be 18 years of age and possess a valid driver's license with limited violations; must meet eligibility requirements to participate in Siemens' fleet vehicle program
• Legally authorized to work in the United States on a continual and permanent basis without company sponsorship

Preferred Qualifications:

• High school diploma or state-recognized GED
• 1+ years of experience installing and servicing electronic control or HVAC equipment
• Knowledge of building automation systems, PLCs, HVAC, electrical concepts, and building operations
• Engineering and programming (PLC or BMS) background
• Knowledge of building system communication protocols (BACnet, Modbus, TCP/IP)

Ready to create your own journey?

Join us today!

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

Benefits and Pay Our benefits and compensation information is provided for reference. The pay range for this position is $49,195 - $84,334 annually. The actual wage offered may be lower or higher depending on budget and candidate experience, knowledge, skills, qualifications, and premium geographic location. Details regarding our benefits can be found here: https://www.benefitsquickstart.com/siemens/index.html

Equal Employment Opportunity

Siemens is an Equal Opportunity Employer encouraging inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

EEO is the Law: Applicants and employees are protected from discrimination on the basis of race, color, religion, sex, national origin, or any characteristic protected by Federal or other applicable law.

Reasonable Accommodations: If you require a reasonable accommodation in completing a job application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please fill out the accommodations form. If you’re unable to complete the form, you can reach out to our AskHR team for support at 1-866-743-6367.

Criminal History: Qualified applications with arrest or conviction records will be considered for employment in accordance with applicable local and state laws.