Broker Account Manager — Client Relations & Growth

The Cigna Group; Glasgow; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading international medical insurer is seeking a dedicated account manager based in Glasgow to provide exceptional service to brokers. Candidates should have at least 12 months of experience in medical administration or customer service and possess strong relationship management and communication skills. This role offers a dynamic team environment with tangible progression opportunities. If you are a self-starter with attention to detail and a proactive mindset, we encourage you to apply.

Qualifications

• Minimum of 12 months experience in medical administration or customer service.
• Ability to meet/exceed targets and manage multiple priorities.
• Proficient in Microsoft Office applications.

Responsibilities

• Serve as a dedicated account manager for brokers, delivering exceptional service.
• Proactively follow up on broker requests to ensure timely resolution.
• Monitor and manage inbox for both personal and team needs.

Skills

Relationship management

Interpersonal skills

Attention to detail

Communication skills

Microsoft Office

Job description

A leading international medical insurer is seeking a dedicated account manager based in Glasgow to provide exceptional service to brokers. Candidates should have at least 12 months of experience in medical administration or customer service and possess strong relationship management and communication skills. This role offers a dynamic team environment with tangible progression opportunities. If you are a self-starter with attention to detail and a proactive mindset, we encourage you to apply.