Broker Account Manager

Funding Circle; Greater London; Hybrid; GBP 36,000 - 45,000; Full time

Job summary

A fintech company in London seeks a Broker Account Manager to nurture relationships and manage loan applications for SMEs through introducers. The role emphasizes strong communication skills and a sales-driven mentality. Successful candidates will have a background in phone-based sales and the ability to grow key accounts. The position includes a competitive salary with additional benefits like hybrid working. This role offers a chance to make a significant impact on small businesses and the economy.

Benefits

Hybrid working model

Private Medical Insurance

Dental Insurance

Flexible benefits allowance

Learning and Development allowance

Electric Car Scheme

Qualifications

• Experience working in a phone-based sales environment.
• Strong communication skills and natural interpersonal skills.
• Motivation by success in numbers and achieving monthly targets.
• Ability to learn, understand, and explain complex concepts.

Responsibilities

• Manage a healthy pipeline of loan applications via Introducers.
• Maintain relationships with Introducers in your portfolio by phone.
• Support introducers in accessing finance efficiently.
• Develop accounts into key accounts and grow loan applications.
• Identify and mitigate any risks or issues that arise.

Skills

Sales experience

Communication skills

Interpersonal skills

Ability to learn and explain concepts

Job description

Broker Account Manager

We are looking for a Broker Account Manager in London to join our Introducer team. The team forms part of the Funding Circle Introducer Channel and will have day to day interactions with an assigned set of broker accounts, the brokers relationship managers and internal operations teams.

Salary: £36,000 + £9,000 OTE

Who are we? We’re Funding Circle. We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the finance they need to grow. With more than a decade of expertise under our belt, we’ve built a game‑changer of a platform with cutting‑edge data and technology that’s reshaping the landscape of SME lending. Say goodbye to lengthy applications and hello to lightning‑fast decisions! In just minutes, SMEs across the UK can get a decision, giving them access to competitive funding in a flash. We know that good business is about good people. So we pride ourselves on providing meaningful, human support as well as fast, hassle free processes to deliver an unbeatable customer experience.

Role

We are looking for a Broker Account Manager to support and drive the growth of business lending through introducers: commercial mortgage / asset introducers, business consultants, accountants etc. You will balance managing a healthy & high‑performing pipeline of applications whilst nurturing and growing relationships within our Introducer network.

• Nurturing your pipeline of loan applications via Introducers from SME businesses
• Managing relationships with Introducers in your portfolio via the telephone (not face to face)
• Demonstrating excellent telephone and email communications & supporting your introducers on a day‑to‑day basis in ensuring SMEs access to finance in a quick and efficient process
• Helping to develop and grow your Introducers accounts into key accounts
• Grow the number of SME loan applications via every individual Introducer in your portfolio
• Proactively problem‑solving, identifying and confidently mitigating any risks, issues or control weaknesses that arise in your day‑to‑day

What we’re looking for

• Experience working in a phone based sales environment
• Strong communication skills; you easily connect with people and demonstrate natural interpersonal skills
• Motivation by success in numbers and drive to achieve your monthly targets
• Ability to learn, understand, take on feedback and explain complex concepts and products

Our Impact & Feedback

At Funding Circle we are committed to building diverse teams so please apply even if your past experience doesn’t align perfectly with the requirements. Want to learn more?

• We have a huge impact on the businesses that borrow through our platform, the communities they serve and the overall economy (last year £6.9bn of GDP generated). You can read our full Impact Report here :
• To see what our customers think, visit our Trustpilot page :
• And we’re still evolving! Our award‑winning multi‑product platform is solving more SME finance challenges than ever before. We think big, rally together and meet the needs of SME customers like no other.

Benefits

Why join us? At Funding Circle, we celebrate and support the differences that make you, you. We’re proud to be an equal‑opportunity workplace and affirmative‑action employer. We truly believe that diversity makes us better. As a flexible‑first employer we offer hybrid working at Funding Circle, and we’ve long believed in a 'best of both' approach to in‑office collaboration and non‑office days. We expect our teams to be in our London office three times a week, where you can take advantage of our newly refurbished hybrid working space, barista made coffee and subsidised lunches (via JustEat) every day! We back our Circlers to build their own incredible career, making a difference to small businesses every day. Our Circler proposition is designed to support employees both in and out of work, and it is anchored around four pillars : Health, Wealth, Development & Lifestyle.

• Flexibility: We provide you with a benefit allowance so that you can tailor your benefit selection to you and your family’s needs.
• Health: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments (including female fertility health assessments), eyecare vouchers, flu jabs, Wellhub (for discounted flexible gym membership and access to wellbeing apps) access to a free Employee Assistance Programme and free Digital GP for yourself and any children under 16.
• Wealth: Life Assurance, Income Protection, Critical Illness Cover, financial coaching through Octopus Money Coach, a tax‑advantaged share scheme, a free mortgage advisor partnership and discounts across numerous retailers through Perks at Work.
• Development: Dedicated annual Learning & Development allowance and full access to internal learning platform.
• Lifestyle: Electric Car Scheme, Cycle to Work scheme, Season Ticket Loans, and more!

And finally, we have award winning parental leave policies supporting parents through enhanced maternity, partner and adoption leave, as well as additional leave for parental bereavement and for fertility treatments.

Ready to make a difference? We’d love to hear from you.