Bristol Hybrid Customer Consultant – Build Trust & Solutions

Lloyd's; Bristol; Hybrid; GBP 30,000; Full time

Job summary

A leading financial services company in Bristol is looking for enthusiastic Customer Consultants to support their Cavendish Online business. In this hybrid role, you'll engage with customers, understand their needs, and provide excellent service. Key qualifications include strong interpersonal and communication skills, alongside a passion for helping others. The position offers a competitive salary of £29,162, along with benefits including generous pension contributions and annual bonuses.

Benefits

Generous pension contribution up to 15%

Annual performance-related bonus

Share schemes, including free shares

Discounted shopping

22 days holiday plus bank holidays

Wellbeing initiatives

Generous parental leave policies

Qualifications

• Good interpersonal, organisational and communication skills.
• Strong attention to detail.
• Ability to establish rapport quickly.
• Desire to help customers and meet business objectives.
• Open to feedback and improvement suggestions.
• Ability to empower others by sharing skills.

Responsibilities

• Support customers with their financial and service needs.
• Deliver an excellent customer experience.
• Ensure calls are processed accurately.
• Establish rapport quickly with customers.
• Identify customer needs efficiently.
• Proactively manage workload.

Skills

Interpersonal skills

Organisational skills

Communication skills

Attention to detail

Rapport building

Ability to empower others

Job description

A leading financial services company in Bristol is looking for enthusiastic Customer Consultants to support their Cavendish Online business. In this hybrid role, you'll engage with customers, understand their needs, and provide excellent service. Key qualifications include strong interpersonal and communication skills, alongside a passion for helping others. The position offers a competitive salary of £29,162, along with benefits including generous pension contributions and annual bonuses.