Brightsmith Restaurant and Bar Manager

Hilton Worldwide, Inc.; Park Central; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hospitality company is seeking a Restaurant and Bar Manager to oversee restaurant operations and ensure top-notch service for guests. Responsibilities include managing the team, driving sales, and meeting financial targets. Ideal candidates will have a background in Food and Beverage management and a passion for enhancing guest experiences. This role offers personal development opportunities and a variety of employee perks in a vibrant work environment.

Benefits

Smart uniform provided and laundered

Free, healthy meals when on duty

Career development programs

Discounted hotel nights

Discounted dental and health cover

Holiday: 28 days including bank holidays

Team Member Travel Program

Guest Experience Day

High street discounts

Free car park

Subsidised taxi service

Qualifications

• Able to meet financial targets.
• Ability to comply with all Food and Beverage brand standards.
• Willingness to develop team members and self.

Responsibilities

• Manage restaurant operations to deliver excellent Guest and Member experience.
• Recruit, manage, train, and develop the Restaurant team.
• Drive sales to maximize budgeted revenue.

Skills

Management and/or supervisory Food and Beverage experience

Ability to work under pressure

Flexibility to respond to different work situations

Education

Degree in relevant area

Job description

Brightsmith Restaurant and Bar Manager (HOT0C871)

Work Locations

Hilton Birmingham Metro National Exhibition Centre Birmingham B40 1PP

Benefits and Rewards

• Smart uniform provided and laundered
• Free, healthy and high quality meals when on duty
• Grow your Career – Personal Development programmes
• A chance to make a difference through Corporate Responsibility programmes – Find out what and how we are doing (https://cr.hilton.com)
• Team Member Travel Program: discounted hotel nights plus 50% off Food and Beverages (subject to individual outlets)
• Team Member Referral Program
• Discounted dental and health cover
• High street discounts: with Perks at Work
• Free car park
• Subsidised Taxi between 12am and 7am
• Holiday: 28 days including bank holidays (increasing yearly to up to 33 days)
• Guest Experience Day: 1 night stay with breakfast and dinner
• Modern and inclusive Team Member’s areas

Responsibilities

A Restaurant and Bar Manager is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

Qualifications and Requirements

A Restaurant and Bar Manager serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

Our Commitment

At Hilton, It Matters Where You Stay, but The Stay is only one side of the story. We know it takes hundreds of jobs to create unforgettable experiences for our guests – and behind every job, there’s an extraordinary person working to make each Stay magical. That’s why at Hilton, Every Job Makes the Stay.