Bridging Underwriter - Warrington

Aimee Willow Connex Ltd; Warrington; On-site; GBP 30,000 - 50,000; Full time

Job summary

A customer-focused financial services company in Warrington seeks an individual to manage the customer journey from application to redemption. The ideal candidate will collaborate closely with teams to ensure accurate and fair credit decisions while delivering exceptional customer service. Strong analytical skills, attention to detail, and effective communication are essential for success in this role.

Qualifications

• Strong analytical skills and attention to detail are essential.
• Ability to problem solve and manage multiple priorities effectively.
• Excellent written and verbal communication skills are required.

Responsibilities

• Manage the customer journey from application to redemption.
• Collaborate with internal teams to ensure fair credit decisions.
• Provide exceptional service and maintain accurate processes.

Skills

Analytical skills

Problem solving

Attention to detail

Verbal communication

Written communication

Customer service

Planning and organizational skills

Time management

Ability to handle pressure

Education

CeMAP qualification

Job description

Overview

You will be joining an experienced bridging and development team. Our aim as a team is to put the customer at the heart of everything we do. You will own the customer journey from application to redemption.

You will deliver exceptional service, working closely with internal departments and directors to make fair and responsible credit decisions based on customer information swiftly and diligently. We pride ourselves on speed, accuracy, service, and a can-do attitude.

You will work in sync with the BDM team to find the right solution and to work to progress each case smoothly. The collaboration of these two teams is essential to maintain the service and outcomes we pride ourselves in.

Skills

• Analytical skills.
• Able to problem solve.
• To utilise skills and knowledge to determine ways in which an application would be acceptable for lending.
• Strong attention to detail with excellent numeracy and ability to identify risks at an early stage.
• Excellent written and verbal communication skills.
• Creative thinker and willing to work in an agile growing company.
• To remain calm under pressure and work to strict deadlines.
• Strong customer service, planning, organisational and time management skills
• Ability to deal with multiple priorities and meet deadlines.

Desirable

• End to end process experience would be an advantage, dealing with the process from drawing up the initial terms though to redemption.
• Experience of presenting to and influencing at director level.
• CeMAP Qualified or willing to work towards