Breakfast Supervisor: Lead Guest Experience & Upsell

The QHotels Collection; Crewe; On-site; GBP 25,000 - 30,000; Full time

Job summary

A prominent hotel group in Crewe seeks a hospitality supervisor to lead the team in delivering excellent guest experiences. Previous supervisory experience in food & beverage and strong leadership skills are essential. The role includes training team members for optimal upselling opportunities and ensuring high service standards. Company offers a range of employee benefits, including health club membership and discounts across hotels.

Benefits

Free health club membership

Discounts across the hotel collection

Support with training & qualifications

Employee Assistance Program

Refer a friend scheme

Free parking

Qualifications

• Previous experience in a supervisory role in hospitality food & beverage.
• Ability to work in a high-quality service-oriented operation.
• Excellent team motivator and team builder.

Responsibilities

• Supervise and lead the team to deliver high guest experience.
• Drive revenue and ensure team members are trained to upsell.
• Ensure promotions are effectively communicated to guests.

Skills

Leadership

Team motivation

Service orientation

Knowledge of wines and spirits

Job description

A prominent hotel group in Crewe seeks a hospitality supervisor to lead the team in delivering excellent guest experiences. Previous supervisory experience in food & beverage and strong leadership skills are essential. The role includes training team members for optimal upselling opportunities and ensuring high service standards. Company offers a range of employee benefits, including health club membership and discounts across hotels.