Breakfast Supervisor

Swinton Estate; Ripon; On-site; GBP 40,000 - 60,000; Full time

Job summary

A prestigious UK estate is seeking a Breakfast Supervisor for Samuels Restaurant. You will engage with guests, ensure high standards of service, and motivate the team. The ideal candidate is customer-focused, effective in communication, and has previous similar experience. Benefits include competitive salary, access to facilities, and various discounts.

Benefits

30 days annual leave

NEST pension scheme

Access to Country Club and Spa

50% discount on food and beverage

Discount on spa days

Hotel stays for friends and family

Qualifications

• Experienced at a similar level.
• People focused with a can-do attitude.
• Able to communicate effectively with guests and team members.

Responsibilities

• Engaging with guests and staff to meet their needs.
• Ensuring high standards of presentation in the restaurant.
• Handling customer complaints and ensuring service recovery.

Skills

Customer service

Communication

Teamwork

Motivation

Job description

Role overview

Breakfast Supervisor – Samuels Restaurant

Full Time 40 hours per week

Up to £26,400 per annum, plus monthly TRONC

Live-in accommodation available (charges apply)

Who we are

Swinton Estate is situated in the Yorkshire Dales and is one of the largest privately owned estates in England. Constantly developing we boast Swinton Park, a luxury traditional castle hotel with 42 bedrooms, two holiday cottages and award winning Samuel’s Restaurant; a luxurious country club and spa including the contemporary Terrace Restaurant; Swinton Bivouac a glamping site with tree lodges, yurts and café, and last but by no means least the Swinton cookery school.

We take pride in being a reputable and forward‑thinking employer, committed to fostering a supportive, engaging, and dynamic work environment. As a carbon‑neutral estate with an ambition to become carbon negative, we are equally dedicated to environmental responsibility as we are to our people. Our culture is built on continuous improvement, collaboration, and a shared sense of purpose. We place a strong emphasis on the wellbeing of our team, recognising that our people are at the heart of everything we do.

As part of our C.A.S.T.L.E commitments, environment and sustainability here at Swinton is a major strand. Alongside our pledge for the Estate to be Net Zero by 2030, a commitment from each individual is crucial. Each individual is permitted to be involved with resource reduction and staff engagement initiatives to cascade the importance to other staff members.

The Role

• Engaging with guests and team members to meet and exceed their needs
• Making sure the ambiance and standards of presentation within the restaurant, lounge areas and bar exceed expectations
• Ensuring continuous learning and development for both yourself and the team
• Identifying new ways to surprise customers and delivering the highest standard of service
• Handling any customer complaints, fulfilling duty management shifts and ensuring any service recovery is completed to the guest’s satisfaction
• Keeping up to date with the industry and market both locally and nationally
• Proactively instilling the Swinton Estate values in every interaction with staff and guests alike

Candidates should be

• Experienced at a similar level
• People focused
• Highly motivated with a can‑do attitude
• Able to communicate effectively with guests and team membersFocused on providing excellent customer service

Our Employee Benefits

At Swinton Estate we take pride in recognising and rewarding the dedication of our team members. Alongside competitive pay and monthly TRONC, our team enjoys an exceptional range of benefits designed to enrich both work and life. With 30 days’ annual leave – pro rata for part‑time (including bank holidays) and access to the NEST pension scheme for eligible team members, we’re committed to supporting your wellbeing, security, and professional growth.

From exclusive access to our award‑winning facilities and exciting employee events, to wellbeing initiatives and bespoke learning opportunities, every detail reflects our dedication to excellence.

Working with us means becoming part of a team that values quality, care, and genuine hospitality in everything we do.

A few of the exclusive benefits our team enjoy include:

• Access to the Country Club and Spa facilities
• 50% discount on food and beverage (including Cookery School and Chefs Table by Josh Barnes) for you and up to 5 guests
• 50% discount on spa days for you and up to 3 guests
• Swinton Park Hotel and Swinton Bivouac stays for yourself, friends and family
• And many more!