Brasserie Host – 5‑Star Guest Experience | Staff Meals

Sopwell House; St Albans; On-site; GBP 22,000 - 28,000; Full time

Job summary

A luxurious country house hotel in St Albans is seeking an enthusiastic Host for their Brasserie team. Your role involves greeting guests, managing reservations, and ensuring high standards of service. With over two years of experience in luxury hospitality and outstanding customer service skills, you'll contribute to an exceptional guest experience. The position includes benefits like training opportunities, free staff meals, and discounts on accommodations and spa services.

Benefits

Free staff meals and parking

Discounted food and beverage

Uniform Provided

28 days holiday plus one on your birthday

Qualifications

• Over two years of experience in five-star hotel restaurants or similar environment.
• Proven supervisory experience, leading teams and managing daily operations.
• Outstanding customer service skills, consistently exceeding guest expectations.

Responsibilities

• Greet and welcome guests with warmth and professionalism.
• Manage reservations and coordinate seating for efficient dining.
• Monitor the dining area to ensure guest satisfaction.

Skills

Outstanding customer service skills

Proven supervisory experience

Proficient with Micros systems

Flexible and reliable

Job description

A luxurious country house hotel in St Albans is seeking an enthusiastic Host for their Brasserie team. Your role involves greeting guests, managing reservations, and ensuring high standards of service. With over two years of experience in luxury hospitality and outstanding customer service skills, you'll contribute to an exceptional guest experience. The position includes benefits like training opportunities, free staff meals, and discounts on accommodations and spa services.