Branch Supervisor: Lead Store Team & Customer Experience

Scotmid Food; Bonnybridge; On-site; GBP 60,000 - 80,000; Full time

Job summary

A community-based retail cooperative in Bonnybridge is seeking a Branch Supervisor to manage store operations and ensure excellent customer service. You will supervise the team, lead by example, and maintain high store standards. Ideal candidates will have strong teamwork and customer service skills, with supervisory experience being a plus. This position provides competitive hourly rates and opportunities for career growth.

Benefits

Comprehensive induction and training program

Excellent benefits

Competitive hourly rates

Qualifications

• Previous supervisory experience in retail is an advantage.
• Ability to lead a team and ensure excellent customer service.
• Must be aged 18 or over to comply with alcohol licensing laws.

Responsibilities

• Supervise the store and deputize for the Store Manager.
• Motivate the customer service team to provide excellent service.
• Ensure store standards are maintained for safety and legality.

Skills

Teamwork

Customer service

Problem-solving

Job description

A community-based retail cooperative in Bonnybridge is seeking a Branch Supervisor to manage store operations and ensure excellent customer service. You will supervise the team, lead by example, and maintain high store standards. Ideal candidates will have strong teamwork and customer service skills, with supervisory experience being a plus. This position provides competitive hourly rates and opportunities for career growth.