Branch Sales Advisor - Part Time

Arco; Carlisle; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading safety products provider in Carlisle is looking for a part-time Branch Sales Advisor to deliver exceptional customer service and drive sales. This role involves working every Saturday morning for 4 hours, supporting customer relationships and managing stock. Suitable candidates should have retail experience, strong IT skills, and a driving licence. Join a company committed to diversity, inclusion, and employee development with attractive benefits.

Benefits

Starting salary of £12.60 plus bonus

32 days holiday inclusive of bank holidays

2 fully paid Community Volunteering days

Excellent pension plan

Employee discounts on Arco products

Access to Employee Assistance Programme

Health Cash Plan

Access to Learning Management System

Long-term service awards

Qualifications

• Experience of working face to face with customers, preferably in a retail environment.
• Experience of sales, either over the phone or face to face.
• Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software.
• Driving licence required.

Responsibilities

• Providing high levels of customer service and build strong customer relationships.
• Supporting with opening accounts and customer account management.
• Driving sales through customer calling and other sales activity.
• Managing cash in line with company policies.
• Following merchandising principles.
• Assisting with control of stock including processing deliveries.
• Supporting Branch operations including stock management.
• Complying with Health & Safety and Security at all times.

Skills

Customer service

Sales experience

Strong IT skills

Driving licence

Job description

About The Role

Are you looking for an exciting opportunity, working within a unique retail environment for a market leading business? Arco have a fantastic opportunity for a part time Branch Sales Advisor to join the team, working from our store in Carlisle on a Saturday morning. As a Branch Sales Advisor you will deliver high levels of customer service, and actively drive sales activity, improving customer loyalty and growing Arco’s profitability.

The Branch Sales Advisor role is a part time position, working on Saturday morning each week for 4 hours.

Don’t worry if you don’t know much about the health and safety industry or personal protective equipment (PPE), as we’ll teach you all there is to know, and provide you with a platform to learn, develop and grow.

Key Responsibilities

• Providing high levels of customer service and build strong customer relationships
• Supporting with opening accounts, quotations and customer account management
• Driving sales through customer calling, leaflet distribution and other sales activity
• Managing cash in line with company policies and procedures including cashing up, processing refunds and supporting with the banking collection
• Following merchandising principles, including pricing, campaign set ups and ensuring product displays are well maintained
• Assisting with control of stock, including processing of deliveries, click and collect and actioning weekly stock counts
• Supporting Branch operations including stock preparation, stock management and restocking of customer sites (where required)
• Complying with and being an advocate for Health & Safety and Security at all times

Benefits

• A starting salary of £12.60 plus bonus
• 32 days holiday inclusive of bank holidays which rises with service, plus the option to purchase up to 5 more days each calendar year
• 2 fully paid Community Volunteering days every year
• An excellent pension (up to 8% Arco contribution) and x4 Life Assurance scheme
• A huge range of discounts to help with cost of living via Perkbox plus Employee Discount on Arco products
• Free, 24-hour access to our Employee Assistance Programme
• Health Cash Plan where we'll reimburse up to 100% of everyday healthcare costs
• Access to our Learning Management System, to support your personal and career development
• Long-term service awards – we’re proud to have employees who have worked for us for 40 years

About You

• Experience of working face to face with customers, preferably in a retail environment
• Experience of sales, either over the phone or face to face
• Strong IT skills; Microsoft Word, Excel etc. and the ability to learn new software
• Driving licence required

About Us

With a 140-year legacy, Arco are recognised as the UK's leading safety experts. As the only integrated safety products and services business, our size, scale and reputation in the sector are why we have such an impressive portfolio of accounts and customers. We're the expert safety partner with a unique mix of specialist expertise and practical real-life industry knowledge.

We are now on a transformation journey to become more profitable and sustainable, with investment into our growing business to help achieve this. This is an exciting and demanding time for the business. There is opportunity to shape and challenge the transformation journey and future growth, while balance the pressure to deliver sales growth and financial targets that are necessary to support the future growth. Our behaviours; Care, Collaborate, Perform and Deliver, are embedded within our culture, to drive performance and ensure we succeed together and are rewarded for that shared success. Because It’s on us. To deliver. Together.

Diversity and Inclusion at Arco means understanding everyone's views and giving colleagues a sense of belonging. We respect and value individuals for their unique skills, experiences and ideas; to ensure we can be at our best. By creating a supportive and inclusive environment we will be an organisation able to drive our strategic goals, attracting and developing great people to be a more profitable and sustainable business for generations to come.

Be Safe, Be Yourself, Be Your Best.