Branch Manager (VA2191)

IBMG; Bodmin; On-site; GBP 35,000 - 45,000; Full time

Job summary

A prominent builder's merchant in Bodmin is seeking a reliable Branch Manager to lead the team and ensure excellent service. The ideal candidate will be a natural leader with a passion for developing people, strong communication skills, and a focus on customer satisfaction. This role offers competitive pay, career development, and a supportive work environment. Join us in delivering excellence in the Builders Merchant Sector.

Benefits

Competitive salary

Bonus scheme

Career development

Pension scheme

Paid holidays

Staff discount

Employee assistance program

Branded Uniform

Qualifications

• Natural leader passionate about developing and training people.
• Excellent communication skills and strong customer service focus.
• Self-motivated, honest, and reliable.
• Drive to grow a business and be rewarded for success.

Responsibilities

• Lead, coach, and motivate the team to achieve branch targets.
• Build strong relationships with customers and suppliers.
• Ensure highest standards of customer service.
• Manage all aspects of branch's operations including sales and stock.
• Develop and maintain branch business plan.

Skills

Leadership

Communication skills

Customer service focus

Self-motivated

Reliability

Job description

Join our team at RGB, a respected independent builder's merchant serving the Southwest since 1850. With a commitment to quality products and exceptional customer service, we are part of the Independent Builders Merchant Group (IBMG), the largest independent merchant group in the South of England.

We're looking for a reliable Branch Manager to join our Bodmin Branch. This is a key role in ensuring our branch continues to deliver excellent service to both trade and retail customers.

The Role

This is a fantastic opportunity for an experienced professional to take full ownership of a branch and build on our success. Over the years we maintain our close-knit, family culture, and we want a manager who will champion this while driving the business forward.

As the Branch Manager, you will be the driving force behind the Bodmin branch. This is not just a management role; it's a chance to truly lead and inspire a team. You will have the freedom and support to manage your branch as if it were your own business.

Your key accountabilities will include:

• Leading, coaching, and motivating your team to achieve and exceed branch targets.
• Building strong relationships with our customers and suppliers.
• Ensuring the highest standards of customer service are met every day.
• Managing all aspects of the branch's operations, including sales, stock, and health and safety.
• Developing and maintaining a branch business plan to support our strategic goals.

What we're looking for:

• A natural leader with a passion for developing and training people.
• Excellent communication skills and a strong customer service focus.
• Someone who is self‑motivated, honest, and reliable.
• The drive to grow a business and the passion to be rewarded for that success.

What we offer:

• A competitive salary with a highly rewarding, bonus scheme. We believe in sharing our success with the people who make it happen.
• A clear path for career progression and ongoing training to help you grow.
• The chance to work with a business that values its local and family‑oriented culture.
• A supportive working environment where your contributions are recognised and valued.

The Hours

Week:1 Monday to Friday 08:00 - 17:00

If you are a talented and ambitious professional ready to take the next step in your career and put your stamp on a business, we want to hear from you.

The Rewards

What we Offer

At IBMG, we value our employees and offer a supportive work environment that fosters growth and development. By joining our team, you will have access to training opportunities, career advancement prospects, and a range of benefits:

• Competitive salary with
• Pension scheme and paid holidays
• Supportive team and positive work environment
• Career development and training
• Staff discount on building materials
• Employee assistance program
• Perks Membership (Discounts available in a variety of retailers)
• Branded Uniform

If you are looking for an exciting opportunity to contribute your skills and be part of a dynamic team at RGB Building Supplies apply now for the Branch Manager position. Join us in our mission to deliver excellence in the Builders Merchant Sector.