Branch Manager - Brent Cross (40 hours)

Rituals Cosmetics; London; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading cosmetic retailer in London is seeking a passionate Branch Manager. This role requires exceptional customer service and team leadership to create unforgettable experiences. The ideal candidate will have relevant retail or hospitality management experience, strong people management skills, and a commitment to achieving sales goals. Competitive compensation and a dynamic work environment await.

Qualifications

• Relevant Store Manager experience or equivalent in retail or hospitality.
• Ability to motivate your team and achieve customer satisfaction and sales goals.
• Experience in sharing knowledge to drive behavioral change and develop others.

Responsibilities

• Create an unforgettable customer experience and help your team reach their full potential.
• Implement local business strategy and reach performance targets.
• Manage inventory and daily operations.

Skills

People management skills

Communication

Motivation

Coaching

Decision-making

Problem-solving

Job description

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Branch Manager - Brent Cross (40 hours), London

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference:

e3f3115a4bc6

Job Views:

5

Posted:

25.08.2025

Expiry Date:

09.10.2025

Job Description:

Step into a role at Rituals where your hands-on approach and passion for people make a real difference in our shop's success and team spirit. Can you deliver exceptional customer experiences, inspire team members, and lead the way to top-line sales?

Share your talents

As Store Manager, your focus is on creating an unforgettable customer experience and helping your team reach their full potential!

You’ll work closely with your Area Manager to implement our local business strategy, reach performance targets, and lead effectively. You’ll set daily objectives, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and daily operations, and promote employee wellbeing and engagement through regular 1-to-1s and genuine team connections by celebrating successes!

Bring all of you

High energy, humility, and a sense of humor!

You are unique because of your ability to motivate your team and achieve customer satisfaction and sales goals. As Store Manager, you are inspiring and performance-oriented.

Additionally, you possess:

• Relevant Store Manager experience or equivalent in retail or hospitality.
• People management skills (e.g., communication, motivation, coaching, connection, and inspiration).
• Experience in sharing knowledge to drive behavioral change and develop others.
• Decision-making and problem-solving skills.