Branch Manager

The Bower Partnership; Wales; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading building products supplier based in Newport is seeking a Branch Manager to oversee daily operations and support the site Director in driving business growth. This role involves managing a team, ensuring first-class service, and maintaining compliance with regulations. Candidates must have a Bachelor's Degree, a proven track record in multitasking, and experience in the building products sector. Strong communication and numeracy skills are essential for success in this position.

Qualifications

• Minimum of 5 Standard Grades including English and Maths at Grade C.
• Bachelor’s Degree education as a minimum.
• Experience running a building products or construction products branch is essential.

Responsibilities

• Run the site and support the Director in driving business growth.
• Manage the team to achieve targets and maintain communication.
• Ensure compliance with legislation and address customer complaints.

Skills

Good communication skills

Multitasking

Negotiation skills

Numeracy skills

Microsoft Office proficiency

Microsoft Excel proficiency

Education

Bachelor’s Degree

5 Standard Grades including English and Maths at Grade C

Job description

A Branch Manager is required to run a growing building products branch based in Newport. This role will take over the running of the site, enabling the site Director to drive business growth through increasing new sales.

As Branch Manager, your focus will be on the day-to-day running of the business, supporting the Director with maximising work output and achieving targets whilst ensuring first-class service to all our internal and external customers.

Key Responsibilities and Performance Measures

• Gain a thorough understanding of the company, products, and services
• Support the Director in all operational aspects of the business, including sales, manufacturing, distribution, and customer service
• Manage and motivate the team to meet objectives
• Maintain excellent communication between internal and external customers
• Maintain awareness of current capability/knowledge levels of all team members, providing support and guidance to staff
• Support the Director with staff performance, highlighting areas for improvement and implementing appropriate corrective action
• Ensure that departments are compliant with legislation, regulations and other regulatory agencies, including Health and Safety
• Provide effective communication with suppliers and address customer complaints and issues promptly
• Assist with implementation of new policies and procedures

Minimum Qualifications / Experience Required

• A minimum of 5 Standard Grades, or equivalent, including English and Maths, at Grade C or above
• Bachelor’s Degree education as a minimum
• Display a proven track record of multitasking
• A background in a manufacturing environment would be advantageous
• Must be hands‑on when required
• Must possess good numeracy skills and be able to interpret and compare a range of information
• Must be knowledgeable in Microsoft Office and proficient in Microsoft Excel

Key Behavioural Competencies

• Must be a good communicator at all organisational levels
• Able to prioritise workload to meet ever changing departmental and organisational deadlines
• Able to negotiate prices effectively
• Detailed and methodical

The ability to work within a team and individually

Experience running a building products / construction products branch is essential for this role to be a success. Knowledge or experience of timber, timber doors, fire doors, ironmongery, door sets, windows or other fenestration products will be looked upon favourably