Branch Manager

TOPPS TILES; Tees Valley; On-site; GBP 28,000 - 35,000; Full time

Job summary

A leading tile retailer is seeking an experienced Store Manager in Tees Valley to lead their branch team. The role involves motivating staff to achieve sales targets, promoting tile products to customers, and ensuring exceptional service. Ideal candidates have a strong background in retail management, particularly in home improvement. Join a dynamic team and contribute to the successful growth of the store.

Qualifications

• Proven experience in a retail management role, preferably within the interior design or home improvement sector.
• Strong leadership and team management skills.

Responsibilities

• Lead, motivate, and manage your branch team to achieve sales targets.
• Sell, advise on, and promote tile and associated product ranges.
• Represent the brand and contribute to branch profitability and reputation.

Skills

Retail management experience

Leadership skills

Customer service

Job description

Role Overview

CTD Tiles is a leading retailer in the tile industry, known for our extensive range of high‑quality products and exceptional customer service. Recently acquired, they now join the Topps Group which includes Topps Tiles, Parkside, Tile Warehouse and ProTiler. We are looking for a dynamic and experienced Store Manager to join our team.

Key Responsibilities

• Lead, motivate, and manage your branch team to achieve sales targets and meet key performance indicators (KPIs).
• Use your people skills and product expertise to sell, advise on, and promote our tile and associated product ranges to members of the public and trade customers, both face‑to‑face and over the phone.
• Represent the CTD brand and contribute to the profitability and reputation of your branch by leading a team of dedicated, well‑trained professionals with outstanding industry knowledge.

Required Qualifications

• Proven experience in a retail management role, preferably within the interior design or home improvement sector.
• Strong leadership and team management skills …